Cairo Qasr El Nil 5-star Hotels

If we consider Egyptian standards, this hotel in Cairo is probably one of the best. If we refer to the European standards of 5-star Kempinski hotels, there would be a lot to correct. From the fact that the staff should respects privacy (they just walk into the room, while I were naked going to shower and then leave, without apologizing and laughing loudly), to the fact that there is a glass screen in the shower (same in 3 different rooms) leaking water, floods the bathroom or, say, the security service harassing you at 2 in the morning because of a ”suspicious” item in the suitcase, although the same thing was in the suitcase of the previous two arrivals and no one paid attention (it was a steam iron). In general, the staff is forced to be polite and they are very slow. Just a very kind restaurant receptionist and one nice waiter in Osman restaurant. I believe that this is the maximum that Kempinski manages to achieve in terms of its own standards considering the mentality of Egypt.

Semiramis Intercontinntal is the best IHG properties. Every time I stay at this hotel my loyalty to IHG increase. It has a great local ion facing the Nile river and located at the center of Cairo. All hotel staff are professional and very friendly which makes you feel that you are at your home with your family. Room size is large and very clean. On top of that, the hotel is taking all hygiene measures into account. When it comes to the food, the hotel have many choices and all are having a great taste. Semiramis Intercontinental is positively way far than many of IHG other properties. At the end I would like to send special thank to Mr. Mohamed Senousi, Mr, Mahmoud Yahya, Mr. Gergis Mikhael, Mr. Michel Yacoub, Mr. Hassan Mohammed ( Night & Day Restaurant) and Mr. Ehab Fawzy.

My wife and I had a quick, 24-hour layover in Cairo and wanted to see the pyramids and sphinx and relax before a long trip home. The Four Seasons delivered in all possible ways. Concierge arranged to pick us up at the airport (flying in from Sharm El Sheikh) and then checked us in to our room, all before 9:30 am. We then had time to freshen up, enjoy a relaxed breakfast, and then meet our driver and tour guide for a trip to the sites. Our driver for the tour and also for the round trip to and from the airport was Mohsen Ahmed, and he was wonderful. Our tour guide, Ash Saad Saghloul, was also outstanding. Both gents took very good care of us, didn't rush at any point, and left any additional side trips (for shopping) completely up to us. Had us back to the hotel early in the afternoon so we could relax. We then had an early dinner at 8, which was as good as reviews have made it out to be (and, yes, we had dim sum and Chinese food overlooking the Nile as our farewell dinner to Egypt). Our room was very comfortable and the views of the Nile and the Pyramids from our balcony made it all feel very special. All said, it was a perfect 24 hours in Cairo and just what we wanted. Thanks to all at the Four Seasons for making that happen and making it so easy and comfortable.

What an amazing and luxurious hotel it is. We enjoyed our one week stay and had one of the best experiences ever in Cairo. It all started with meeting Nabil the doorman with his beautiful smile and then with Yousef at the reception desk who helped us with our check in. Mostafa and Arafa from the house keeping, made our stay amazing with paying attention to details with their beautiful smile and attitude. Also Ibrahim as well made it a pleasant experience. To top it up Hashem the house keeping supervisor also made sure our needs are met and everything is to our liking. Abdullah El Sayed, ohhh ohhh what an amazing guy he is. Every morning made sure we are taken care off from our coffee, juices to making sure I have my specialty Egyptian breakfast made up to my likings. Fresh Iskandarani fool, taameya and to top it up feeteer meshaltet with 3assal. WOWWWW. Abdullah made sure to remember my type of coffee without asking (decaf coffee). Also Amr did an amazing job taking care of us when Abdullah is serving other tables. Sayed Farouk the lounge supervisor also made sure to receive our feedback with a great attitude and smile and we really enjoyed our conversation with him. Ayman, with his amazing smile and shisha, always made sure we are hooked the whole evening and with our couple visits to the restaurant. The pool team were unbelievable from Mohamad to Ayman with all the time amazing smile to Sameh at the aqua restaurant. These guys made our stay at the pool so great with paying attention to everything we need. The spa team were also amazing from Lobna to captain Hassan. The service was more than we asked for. Sameh Mahrous, what an amazing person he is with his beautiful smile and great talk we had. He is always there every afternoon at the lobby taking care of the customers and their needs. To top it up, we also received a follow up phone call from the hotel after 2 days to make sure we were satisfied with our stay. The Nile Ritz-Carlton Cairo is an amazing hotel with top notch service. Keep it up team and I hope to see you all again very soon.

The hotel was terrible, upon entering the lobby, people were smoking inside. And my room was SO old, it did not look like the booking page photos, the bathtub was all scratched, the bathroom just looked so old and gross. The vent was NOISY and smelly. The sofa looked like it was 20 years old and all dented. The bed did not look made. Pillows looked like it had just been slept on. The lamp shade was crooked. The carpet looked so dirty. This hotel is in need of a renovation. I couldn’t stay there after what I saw and requested a change of room. And they were able to put me in the new annex and it looked much more acceptable and normal there.

The room was very beautiful. The hotel is situated in old buildings andhas old furniture but thats whats giving it its special spirit. The pool is avarage size-not big, not small and the deep is around 165cm. The water needs to be cleaned. But its very good for kids and also for adults. In the night there were swimming courses for kids from outside the hotel, which made the garden area very crowded and noisy. Our big thanks belongs to Mai from reception. She was very proffesional, helpfull and made our stay comfortable.

Great location as it is just ipposite Egyptian Museum and Tahrir Square. When we arrived, lobby was crowded with guests. Check in was so fast we dis not have to wait long and the room we got is superb, clean and nice ! Most affordable hotel compared to other nearby hotels.

This is the third time I have stayed at this hotel. My colleagues like it very much and will choose this hotel again when traveling to Egypt for business in the future. I hope the price will be more favorable and suitable for our expenses.

pro: +10: Invincible river view +10: Excellent room size and comfortable in-room facilities +10: The bedding and bathroom supplies are very good +5: Excellent service team +5: Good laundry room con: -50: Is that breakfast or human feed? ! The salad bar has four sides of Taiquan™ vegetable leaves, four pots for hot dishes and only one meat dish. The sausages are real starchy sausages that would be disgusted by children even if they sold grilled sausages at the entrance of an elementary school. The juice is packaged, the bread is dry, and the pancakes are average. Between being incompetent and not doing it well, the fruits purchased by Guoqie seem to be deliberately smashing the Egyptian agricultural sign (to be honest, how do you buy non-sweet watermelons in Egypt? Huh?), all the things that can be eaten in the breakfast room Just cereal, milk, coffee, boiled eggs and fried eggs I know that your restaurant on the M floor cannot be opened, but the unusual products are a bit too much. If I learn from your airport store, I will not deduct two points for service.

Perfect service with much appreciated The best Hilton I ever stayed at. I must mention special thanks for the below Farida Ibrahim Gaber from the reservation Ibrahim Shaltot Dina Hosna Hazem Zeinab Amr el wakil Mohamed Magdy Mohamed elsyed Omar the new comer From the restaurant: Syed Mohamed Fathy Mahmoud ataia