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5 star

The Nile Ritz-Carlton, Cairo
4.4/577 Reviews

The Nile Ritz-Carlton, Cairo

Cairo|2.54km from Mosque of Ibn Tulun
What an amazing and luxurious hotel it is. We enjoyed our one week stay and had one of the best experiences ever in Cairo. It all started with meeting Nabil the doorman with his beautiful smile and then with Yousef at the reception desk who helped us with our check in. Mostafa and Arafa from the house keeping, made our stay amazing with paying attention to details with their beautiful smile and attitude. Also Ibrahim as well made it a pleasant experience. To top it up Hashem the house keeping supervisor also made sure our needs are met and everything is to our liking. Abdullah El Sayed, ohhh ohhh what an amazing guy he is. Every morning made sure we are taken care off from our coffee, juices to making sure I have my specialty Egyptian breakfast made up to my likings. Fresh Iskandarani fool, taameya and to top it up feeteer meshaltet with 3assal. WOWWWW. Abdullah made sure to remember my type of coffee without asking (decaf coffee). Also Amr did an amazing job taking care of us when Abdullah is serving other tables. Sayed Farouk the lounge supervisor also made sure to receive our feedback with a great attitude and smile and we really enjoyed our conversation with him. Ayman, with his amazing smile and shisha, always made sure we are hooked the whole evening and with our couple visits to the restaurant. The pool team were unbelievable from Mohamad to Ayman with all the time amazing smile to Sameh at the aqua restaurant. These guys made our stay at the pool so great with paying attention to everything we need. The spa team were also amazing from Lobna to captain Hassan. The service was more than we asked for. Sameh Mahrous, what an amazing person he is with his beautiful smile and great talk we had. He is always there every afternoon at the lobby taking care of the customers and their needs. To top it up, we also received a follow up phone call from the hotel after 2 days to make sure we were satisfied with our stay. The Nile Ritz-Carlton Cairo is an amazing hotel with top notch service. Keep it up team and I hope to see you all again very soon.

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Top rated hotels in Cairo

Searching for hotels near Mosque of Ibn Tulun? Compare room rates and reviews to find your ideal stay.
Eileen Hotel Cairo
4.1/541 Reviews
So, I booked this room months in advance. As we approached the arrival date, I emailed the hotel to let them know that we had a late flight coming in at around midnight. I wanted to make sure there were no issues. They replied back that it wasn't going to be a problem. The day before we arrived the hotel emailed me asking about our arrival time. Once again I told them that it was going to be a late arrival and the assured us it was not going to be a problem. We arrived at the hotel only to be told that they sold our room to someone else. I inquired as to how this could happen considering I communicated with them twice, the most recent being less than 24 hours. They didn't really have an answer, but told us that they we're going to take us to a sister hotel that was just as nice. We sat around waiting for them to get a driver to take us to this other hotel. While I was waiting I decided to look up this hotel which they told us was nicer than theirs. That was an outright lie, and this 'better hotel' was about $20 a night and had mediocre, at best, reviews. After waiting about 45 minutes to be taken to this other hotel, I learned it was about a 5-minute walk. Extremely frustrated, and it now being after 1:00 a.m. in the morning after 15 hours of flying, I decided to just walk to this other hotel. Keep in mind I've got my wife and son with me and I've never been to Cairo before. This was a very uncomfortable, highly concerning, and alarming experience. The next morning, we had planned to get up and begin our visit of Cairo, but we couldn't do that because we had to check out of this hotel, and walk to our original hotel. Once we got there, we had to sit and wait for the room we paid for to be ready. You would think the manager or owner would come over and at the very least apologize. This never happened, and as it stands I'm questioning whether or not I should dispute the charge that I paid on my credit card for a room we never received. What's most concerning, is that this hotel has a pattern for doing this. If you search other reviews online, you will find that this is happening to other customers. It would seem that they like to pull you in with the allure of their own nice hotel, only to shove you off to a lesser hotel and keep the money. My warning to anyone reading this, if you're planning on booking at this hotel, have a backup plan. You don't want to be like me where I have my wife and son at 1:00 in the morning coming into a foreign country only to find out they gave your room to someone else after you verified it twice. I would not stay at this hotel again if it was free. It is 100% not worth the risk
Grand Agor Hotel Cairo
3.6/57 Reviews
The hotel is located very close to Tahrir Square, the Egyptian Museum, and a few other old downtown highlights. While the outside of the building looks slightly dilapidated--clearly beyond the control of the hotel--the entrance to the hotel and the interior is nicely done and inviting. Staff are very kind, helpful, and welcoming. The rooms are spacious and have the essentials. In the dining area, complementary tea and water are on offer throughout the day. A few drawbacks: the street noise is very clearly heard from within the rooms (windows are not double paned), and Cairenes LOVE to honk for any and all reasons so you'll still feel very in touch with street life even within the hotel. Breakfast is rather mediocre: expect toast, hard boiled eggs, some jam, and a small cup of yoghurt, accompanied by tea or nescafe. The bedsheets are in serious need of updating (they are extremely rough and scratchy, making sleeping difficult). The bathrooms are an afterthought - just a corner in the room cordoned off by half-frosted glass, so it is recommended that you are very comfortable sharing all bodily functions with whomever you share the room. Despite a clear 'no smoking' sign at the front desk, staff still smoke in common areas (entry, dining area). We stayed in the room at the far end of the hallway (there are only six rooms) and could smell the smoke very clearly from inside our room with the door shut. When I went to pay for our room at checkout, one staff member sat directly in front of me smoking. I called him out on it, pointing at the 'no smoking' sign right in front of us, and he apologised profusely and moved away with his cigarette. I am 100% confident he resumed smoking inside as soon as we left. Some of the basics aren't looked after: the room we were given had no pillowcases on three of our four pillows, and only one towel. The rest of the linens were out at the cleaners, and since there was only one person on staff, we had to stand in for the staff at the front desk so they could run out and pick up the clean linen. Rooms don't come with soap, but we were given a bottle of liquid soap when we asked. Early checkin is USD 25 on top of the regular room charge. The staff offered to arrange a car back to the airport on our departure, quoting a price double of what we paid to get from the airport to the hotel in the first place. It is recommended to just take an Uber instead (EGP 100-125, depending on traffic and time of day). Overall, it's not a bad hotel, and the staff's kindness goes a long way to compensate for the weaknesses noted above.
Midtown Hostel
3.8/514 Reviews
The hotel is located on the 5th floor and there are no staff on the floor. The elevator needs a key to get up. So we were unable to do anything when we arrived, and we asked for help. It took almost half an hour to get to the hotel. depressed! The room was clean, but the mosquitoes were super! We stayed late, and the result was temporarily transferred to the bathroom outside the room, not very convenient. The hotel is indeed in the city center, but on the one-way street, playing Uber is very inconvenient, and the driver always takes a long time to arrive.
Osiris Hotel Cairo
4/560 Reviews
The hotel environment is quite good. There is a rooftop with a view of the city. The location is also good. It is in the city center and has very convenient places to eat. It is very suitable for the city walk. There is always hot water in the room! ! Hit the point! Many accommodations in Cairo boil water, and you have to wait a long time for the previous person to use it, but this is not the case at their house. The only thing I felt was lacking was that the blankets in the room didn't look that clean... The guy at the front desk also provided very good service. My friend even called an Uber for his flight in the early morning.
Cecilia Hostel
3.9/544 Reviews
Me and my girlfriend are travelling to Egypt and after being told by our originally booked hotel that out room was not available anymore (upon landing in Cairo) we have been given the lastminute choice to stay at Cecilia hotel by Booking.com. Luckily the destiny has done things right!! Attentive and very friendly people run this little hotel in Cairo downtown, close to centre, museums, shops, restaurants, cafe in a very safe area to go around in couple or solo. Free Wi-Fi, air conditioning and breakfast with a beautiful terrace where to spend the evening drinking something and meeting new people. Room was clean and good for 2 star hotel. Absolutely recommended and will come back!
Amin Hotel
3.7/538 Reviews
1. The location is good, within walking distance to the Egyptian Museum, subway, and kazaz, which is a 1.3km walk from gobus tahir station, which is very downtown. 2. The hotel has an elevator, which is very rare. I have stayed in a nearby hotel which is also located in an old house. There is no elevator and I need to carry my luggage. The elevator is not big enough to accommodate about 4 people (without luggage), but it is much better than climbing stairs by yourself. 3. There is one triple room and one double room. The triple room is quite spacious and the standard room is not large enough. 4. There is no hot water kettle or hair dryer in the room, you can ask for it at the front desk, but the number of these two items in the entire hotel is limited, so I waited for a long time... 5. It’s more cost-effective to pay in US dollars than in Egyptian pounds. The exchange rate for paying Egyptian pounds is not so good. 6. Breakfast starts at 8:00. If you want to go to the Black and White Desert, the driver usually picks up at 7:30. If you don’t have time to eat breakfast, you can go to the rooftop restaurant to pack some (the restaurant is still preparing breakfast at 7:30, and the things that can be packed are limited. Eggs, bread, flatbread, jam, that’s all)

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