Cairo Qasr El Nil Hotels

Hotel location is great, breakfast is good, room is nice. However, there are some issues. The rooms have no openable windows, there is always a strong smell of air freshener which can’t be vented. Services are generally good, but there are some girls in the canteen pressurising for reviews after some average service while others silently work hard doing the services. 4 of us tried to play cards in the open area beside the pool as the room is stuffed with air freshener smells, but unfortunately we were asked to leave and do it in our own room. It ruined our experience a bit after otherwise a nice stay.

The hotel is very new and the interior environment is very good. Compared with the outside of the hotel, it is a paradise inside and a world of fireworks outside. The hotel is located by the Nile River. However, there is no viewing area by the Nile River, and the fence blocks the way. The breakfast is also good and rich. The gym facilities are also complete. Suitable for business travelers

Wonderful hotel, close to amenities. The staff is elegant and wonderful, especially the receptionists. Brother Abdulrahman, sisters Wafaa and Ismaa, and the third group with them. Thank you.

It was good experience stay near the Nile river. Recommend the nile view room. Bars and restaurants were nice and good prices. Thank u all staff :)

不太推薦 跟青年旅舍不好比的 前台（或者説全部的公共區域）是很逼仄的一個小房間 意味着如果你入住前或退房後還想坐着休息半小時 是不可能的 更不要説在公共區域坐坐了 我特地預訂的是雙床房 到了説沒有雙床 衹能兩個人擠一個床 除了sorry沒有任何補償 優點：位置很好 也很好找

I am very pleased with the hotel. The service is very friendly, the family atmosphere is great, and the hotel owner is very kind and helpful.

If we consider Egyptian standards, this hotel in Cairo is probably one of the best. If we refer to the European standards of 5-star Kempinski hotels, there would be a lot to correct. From the fact that the staff should respects privacy (they just walk into the room, while I were naked going to shower and then leave, without apologizing and laughing loudly), to the fact that there is a glass screen in the shower (same in 3 different rooms) leaking water, floods the bathroom or, say, the security service harassing you at 2 in the morning because of a ”suspicious” item in the suitcase, although the same thing was in the suitcase of the previous two arrivals and no one paid attention (it was a steam iron). In general, the staff is forced to be polite and they are very slow. Just a very kind restaurant receptionist and one nice waiter in Osman restaurant. I believe that this is the maximum that Kempinski manages to achieve in terms of its own standards considering the mentality of Egypt.

The stay at the ritz Carlton egypt hotel was more than good. We enjoyed the stay. It was unique. The service. The breakfast service and all its staff were wonderful. The reception service and the customer relations officers were all excellent and helpful. Thank you for receiving us. The wonderful reception.

كانت إقامتي في فندق سوفت هوتيل تجربة رائعة بكل المقاييس. الكادر هنا متميز للغاية، يقدمون خدمة احترافية وودية تجعلك تشعر وكأنك في بيتك. أخص بالذكر السيد محمود، الذي كان مثالاً للترحيب والاهتمام بكل التفاصيل، وساعدني كثيراً خلال فترة إقامتي بابتسامته وروحه الطيبة. أنصح الجميع وبشدة بالاقامة في هذا الفندق المميز إذا كنتم تبحثون عن الراحة، والخدمة الممتازة، والأجواء الهادئة. شكراً لكم على كل شيء! My stay at Soft Hotel was wonderful in every way. The staff here are exceptional, providing professional and friendly service that makes you feel right at home. I especially want to thank Mr. Mahmoud, who was the epitome of hospitality and attentiveness, helping me throughout my stay with his warm smile and kind spirit. I highly recommend everyone to stay at this outstanding hotel if you’re looking for comfort, excellent service, and a peaceful atmosphere. Thank you all for everything!

It is located in a very old building across the road from the Egyptian Museum and right next to a very busy and noisy road. We were first being allocated a room facing that very busy road. Vehicle horns can be heard throughout the night non-stop - horrendous! We got a transfer to another room the next day. It was slightly better but still noisy by any decent hotel standard. There was no towel hanger nor any hook to hang clothes. The shower head holder fell off! I will not stay here again. The good rating of this hotel is misleading.