Waldorf Astoria Cairo Heliopolis

The candidates for best hotel in Cairo are possibly St.Regis, Ritz Carlton, Four Seasons, and now the newly built Waldorf Astoria. I have stayed at 3/4 of them, I am only missing FS but I heard from trusted sources that it's quite aging by now so it's unlikely to be considered best in the city. For the other three I believe WA is the best hotel in Cairo when all things considered. As Hilton Lifetime Diamond I was upgraded to a suite upon check-in and the quality of the hardware is superb, it is much superior to the suite I had at St.Regis and also newer than the suite I stayed in at Ritz Carlton. Service during my stay at WA was very good as well with various staff addressing me by name throughout the hotel particularly in the restaurant. The breakfast menu and buffet were both excellent and on par for the WA hotel brand. This hotel also has a pay-for-access lounge but because the price is per room not per person, I thought it would be better for me to try it on a future trip when travelling with family rather than on this stay where I was alone. The one negative about this hotel is not even something that I experienced myself, but I would note that if my room assignment had been for one of the rooms overlooking the hotel atrium and inner court, I might not have appreciated as much as rooms looking outside, so in that regard the design of the hotel might not be optimal but I would need to see for myself if I happen to be assigned one of those rooms one day. Nonetheless it will not prevent me from returning to this thoroughly enjoyable hotel and I can highly recommend it for people looking for the best hotel experience in Cairo.

Everyone was fabulous. I am so grateful for the amazing team that took care of us the whole time. What delicious food, amazing amenities, and everything was 10 over 10. I am a Hilton Honour's Diamond member, and this is the first hotel in my all stays that attracts me, like this competitive to other hotels internationally. Thanks, Waldrofastoria Cairo Heliopolis, for this unforgettable experience. A special thank you to those names for their efforts and for their wonderful quality of service. Mohemd Abdel Aziz Ahmed Abdullah Ahmed sharif Mohamed essam Army Mohamed lifeguard Eslam Ahmed (Supervisor) Rodina Ihab Mohamed Rashed Safiea Mohamed Shabaan Ashraf Mohamed Gaber Maya Mounir Noura Mostafa Alaa metwali Ramez Monaem Gerges Mohamed ezzat duty manager

We (three Brits) went for afternoon tea yesterday. The service and presentation were excellent. On arrival we were escorted to our table then we were assisted by the lovely Nourhan. When the afternoon tea arrived, the chef came and explained everything. Nourhan/Noha was just amazing. Nothing was too much trouble. She served us constantly, keeping an eye on us to see if we needed more tea, the next serving, etc. A wonderful experience and the food was excellent, lots of variety. Moreover, despite our extremely hearty appetites we couldn't finish everything. Our only suggestion is strawberry jam with the scones, please. Money and time well spent. Highly recommended. Hope to return soon.

A sincere thanks to Mr Sayyed AbdelHay in charge of our floor services, he spared no effort in providing fantastic service as well as warm welcome during our stay. Also, the breakfast was of an amazing experience let alone the hotel and room decorations.

All good The peacock lounge is such a peaceful place and all the staff are smiling helpful and survivable The food is good yet would be more so if a bit warmer.the plants everywhere are exquist and lively very nice choices Ahmed the waiter is magnifisant all the way through.mr mahmoud abdel azziz is so helpful he helped me to fill this review

We stayed at the Waldorf for 2 nights with our children, and we absolutely loved the hotel. The staff couldn’t do enough for us. They were so helpful, and attentive. They helped to organise our trip to see the pyramids, easily and we were so happy. We paid attention to the children and were so friendly. We would definitely be back.

Wonderful stay and courteous staff. There is always a large selection of dishes at breakfast. attentive staff Omar Manager at ayda restaurant was great and very helpful during our breakfast. The room was tidy and cleaned also Spa I had a massage really very nice It's a great time and good journey in Cairo. Really I would recommend it for others and would be back again at this nice hotel.

Everyone was fabulous I am so grateful for the amazing team who took care of us the whole stay ..what a delicious food amazing aminetes and everything was 10 over 10 I am a hilton honors Diamond member and this is the first hotel in my all stays which attract me like this .. I am so proud that there is in Egypt a hotel like this competitive to other hotels internationally … thanks Waldrofastoria cairo heliopolis for this unforgettable experience