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Top rated hotels in Cairo

Al Masa Hotel Nasr City
4.3/5224 Reviews
The military runs this hotel. It is alcohol-free. People were smoking everywhere, which may or may not bother others. The breakfast and dining services were good. The room was clean but a little dated. The hotel is beautiful inside and out. The staff was helpful and always willing to answer questions and offer assistance. The reception desk is not manned 24 hours a day. I was disconnected/hung up on 3 times when trying to confirm that someone would be able to check us in when I arrived after midnight. I was told it would be fine but we had to wait for someone to check us in. The pool was great and we have no complaints. We had arranged a driver to take us on our tours so I am not sure if the location is good or not. Great hotel and would recommend it.
Ramage Hotel and Resort
3.6/59 Reviews
Hotel structure is big and very comfortable. There are many restaurants a trail to exercise with jogging, kids area, fields to play football tennis anf even paddle. And there is a beautiful swimming pool just in front of the rooms! Staff is very kind and very attentive. Highly recommended!
Concorde El Salam Cairo Hotel & Casino
4.3/5119 Reviews
I would never recommend this hotel to any of my friends and family, their management sucks, zero customer service. I came from California for a week for my cousin wedding, I booked seven nights Though chase sapphire who uses Expedia, and after one night my plans changed. I contacted the hotel to see if I can checkout 2 nights early, they said your reservation was prepaid through Expedia and I need to call Them for approval, I called Expedia and because of time difference they couldn’t reach the reservation department that only operates from 8am to 5 pm. I was then told to call back during the hotel business hours, I called back the next day I was told by Expedia that they are ok with me checking out early but they will need to contact the hotel for partial refund. I was placed on hold then I was told that they couldn’t get hold of anyone from the hotel, they’ll try again and then they’ll call me back once they are able to reach them. I asked the front desk employees to please respond when Expedia try to call them and I was straight was lied to my face and was told that the this has nothing to do with the hotel because and it’s Expedia decision since I paid through them. Next day I called Expedia back to find out that the hotel declined early checkout credit, I asked to speak to a manger, the front desk manager lied to me again it’s not up to the hotel it’s up to Expedia not knowing that I already called Expedia and the customer service representative was reading the response from the hotel notes, I confronted the manager when he found out that I had Expedia on the speaker phone he asked me to mute them so he lie to me again and tells me whatever BS he needs without Expedia hearing it, very unprofessional big scammers.
The St. Regis New Capital, Cairo
4.5/562 Reviews
I have traveled to several countries and stayed in many five-star hotels. In a poor country like Cairo, I am really surprised that there is such a high-end and cost-effective hotel. This hotel has cured me of all the travel fatigue for half a month and made my children happy. .I am happy. I feel like I am a princess 👸 being pampered. And I am really high-end and classy. The ceiling of Egypt.
Hilton Cairo Heliopolis Hotel
4.1/5154 Reviews
I love Hilton and tend to stay at them due to status but this one my goodness. The hotel looks so  nice on the inside you arrive go in the Lobby and its like wow but  the outside look especially  by the pool area looks terrible. The only good service we had at this Hilton was Martina Naeim whom  emailed us before coming to this Hilton she helped by accommodationing  us with early check in. The check in desk isn't really traditional  its just common deskz which throws you off.  Ola was our  front desk person and she waa great and  helpful she  explained the policy and procedures as we checked in early from the airport, dropped our luggage in our room and went for an excursion for the day. We got back around 3pm and went to the pool area. As soon as we got to the pool area some man with a life guard shirt started asking us about a $1 stated we owed money and to pay our bill.  We just back got to the hotel after our day excursion and we  were only here for one day so we were supper confused and this interaction and the man never came  back so it left a sour taste. Next  after this experience we wanted beer from the pool bar which for some reason  the bar was out of most of there beers. We did get one and hung out by the pool area but 20 mins after getting our beer the bartender  comes with a check stating he is closing in 20 mins so we asked for another one which he got one and we signed the checked. We thought that the area must close soon. It started getting loud in the pool area due too 2 weddings in the area.   Well 30 mins after the bartender  brought out the 2nd beer this  same bartender walked  back and forth asking if we wanted another beer. We assumed he be closed by now since he told us he be closed 30 mins prior so we were definitely not gonna order another one as we were upset that he lied and then the pacing back and forth was not very pleasing. Plus the noise from both parties began  to make it unbearable  to be outside. Definitely don't get a room facing the pool this was terrible.  Two  weddings were going on outside and the pool area was not relaxing so went to our room. This was even worse the noise from both parties made the room vibrate and was so loud, it was very hard to get sleep.  The good about this place was the lobby which is gorgeous, the beds were super comfortable and I loved having the complimentary airport shuttle to the airport every hour.  But this is not Hilton I suggest. No shuttle service from airport, no complimentary breakfest bags(we had early flights so didn't get to enjoy breakfast), and no happy hour deals. Not a place I would come back to. Hope they come back with Hilton standards.
JW Marriott Hotel Cairo
4.8/5100 Reviews
would like to thank Wael from the reception, as I was exploring the place and I was lost, and when he saw me, he offered to help and explain the details of the place to me. The place was very nice, with all its details, the gym, the swimming pool, and the locker, including sauna and steam, and the staff were wonderful.. I was happy with the day, and I thank Wael once again, because he is the one who made such a beautiful day. Thank you

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