Hotels in Cairns

"The hotel was extremely customer friendly. We had booked an ocean view room and they initially did not put us in that. When we went to get it corrected, they not only put us in an oceanview room but also gave us free breakfast for two days. The staff was incredibly friendly. The location was super convenient.Overall was a fantastic stop."

"Excellent hotel, 8 minutes walk from the pier, great location, good service at the counter, luggage storage before check-in and after check-out, simple and classy rooms, beautiful swimming pool although not used, breakfast above standard, coin-operated laundry room."

"Pros: Great location, right next to the night market, making it super convenient. Cons: The hygiene really wasn't up to par. Upon entering, there was a strong musty odor. Though common in tropical climates, it was still quite off-putting. What was truly unacceptable was that our pillowcases were dirty. This is not the standard one would expect from a higher-end hotel. I noticed this immediately upon arrival, which led me to suspect the sheets likely hadn't been thoroughly cleaned either. Furthermore, the room was quite small. Overall: Despite these issues, there weren't many better options available. It's still regarded as one of Cairns' better hotels, boasting seemingly newer furnishings and decor than its competitors, so you just have to make do. For Chinese tourists visiting Australia, I'd suggest bringing your own disposable pillow and duvet covers for a slightly better experience."

"This place is great for families with kids, boasting a playground, a swimming pool, and a restaurant. Our children had an absolute blast! The room facilities were a bit cramped and basic, and transportation was limited to taxis. However, we were generally satisfied with our stay and would recommend it."

"Good location, only a very short walk to the sea from walk along the esplanade. The breakfast is good and the staff are very friendly. There's an activities desk in reception and they offer plenty of choice."

"We stayed in the lovely and spacious executive king room, but unfortunately had to move to a deluxe king room with a balcony on the second night due to the executive room being fully booked. We were somewhat disappointed as the deluxe room felt older and less well-maintained, a noticeable downgrade. However, we appreciated the convenient second-floor area with complimentary coffee, books, and games, and the hotel's location was ideal; close to restaurants and shops yet peaceful."

"The room was very nice and spacious. There was a lot of free tea, coffee and chocolate in the mini bar. The harbour view room was very nice. The only downside was that the equipment was a bit old and the balcony curtain had several holes. I called the waiter and he changed it quickly."

"I stayed here twice - the first time, an ordinary room, the 2nd time, I thought maybe the Horizon Club might be a higher level. Before I say anything, I may choose to stay again for the location! This property is not 'Shangri-LA' as you would expect - the windows are all dirty which is disappointing for 'Marina View' rooms... The Horizon lounge furniture is closer to school lunch hall style, and the dinner - well, I don't eat in food halls with sausage rolls and spring rolls. We ate in the main street which was AWESOME!. The ping pong table is bent, bats are without surface, and the air hockey machine without pucks.. Basically a 'cashing in on the brand' experience..."

"Overall a pleasant stay, however location was a bit far from city centre than expected. Room was very spacious, great service, clean sheets and towels, nonetheless the hotel in general was a bit old, only the restaurant area and the pool was refurbished, rooms would probably need some updates (Though I would say 80% hotels in Cairns are pretty aged). Overall satisfactory given the price👍"

"This hotels wins the first place among other hotels on our Cairns trip! Brand new with mazing staff who are always there to make your stay perfect. The hotel has four pools in this nice courtyard area facing the beach, so you can swim with the view. Yet, the pools are not crowded at all. Family pool doesn’t look like, yet it is shallow with sand, little fountains and everyone seemed to have fun in there. Rooms are spacious and the beds are super comfy. Balconies are made for outdoor use with furniture and even night light. The view is worth the price!"