Crystalbrook Bailey
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cairns
Crystalbrook Bailey
Ground Floor A/163 Abbott St, Cairns, Queensland 4870, Australia
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With a stay at Crystalbrook Bailey in Cairns (Cairns Central Business District), you'll be steps from Cairns Esplanade and Cairns Night Markets. This luxury hotel is 0.2 mi (0.3 km) from Cairns Regional Gallery and 0.2 mi (0.4 km) from The Cultural Place.Show More
We Price Match
Last booked 3 hrs ago
Highlights
Excellent service
Ideal location
Sparkling clean
Delicious breakfast
Airport drop-off availableShow More
Amenities
Sunbathing Area
Outdoor swimming pool
Fitness Room
Private Parking
Bar
Restaurant
Taxi booking service
Priority airport drop-off
All Amenities
Property Description
With a stay at Crystalbrook Bailey in Cairns (Cairns Central Business District), you'll be steps from Cairns Esplanade and Cairns Night Markets. This luxury hotel is 0.2 mi (0.3 km) from Cairns Regional Gallery and 0.2 mi (0.4 km) from The Cultural Place.
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4.6/5
GreatGreat service staff and good central location to the esplanade.
All 106 Reviews
Surroundings
Airport: Cairns Airport
(6.3 km)
Airport: Mareeba Airport
(69.3 km)
Train: Cairns Central Station
(600m)
Train: Freshwater
(10.5 km)
Landmarks: Bulmba-ja arts centre
(160m)
Landmarks: Cairns Aquarium
(180m)
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Rooms
Guest Reviews
Services & Amenities
Policies
11
Family Urban
Bedroom 1:1 King bed and 2 Single bed
Non-smoking
Air conditioning
Refrigerator
Tea bags
Movies
Check Availability
19
Urban Queen Room
1 Queen bed
25m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
9
Two Bedroom Residence
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
10
One Bedroom Residence
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
15
Urban Master Room
2 Queen bed
30m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
8
Urban Twin Room
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
8
Urban King Room
1 King bed
25m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
11
Three Bedroom Residence
Bedroom 1:1 Queen bed ● Bedroom 2:1 King bed ● Bedroom 3:2 Single bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
4.6/5
Great
106 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.4
- Location4.7
- Service4.5
Average for similar properties in Cairns
AI Summary
The staff provides excellent service and helps with activities. Guests appreciate the delicious breakfast and convenient location near the harbor, night market, and beach. Walking distance to restaurants is also a plus.
Jue1
November 26, 2024
Great hotel. Friendly staff. Central location. Surprise present from the crew as mentioning it was an anniversary celebration.
Daria Lysenko
October 22, 2024
New hotel, very clean.
Loved the artsy vibes throughout the hotel.
Breakfast was good, not lots of options but everything is super tasty! Definitely worth the money.
Min Ts***
October 2, 2024
The apartment is rather new. Location is the biggest its advantage. Vert close to bus station and restaurants. The whole block of 1/2 bedroom apartments are next to the “hotel”. The check in and out processes were fast without hassle.
During my stay, I found some daily problems that I had to sort out. As the staff at the reception said the apartment is managed by the hotel, however, it is not serviced exactly as the hotel rooms. I prefer to have some information sheet telling some basics solutions.
It was not cleaned up every day. We had the cleaning services for the 4th, 8th morning. I have to ask for refilling such as clean towels, toilet papers, rubbish bin bags, dishwashing tabs, I also need to empty the rubbish or food garbage.
Most disappointing, someone having their food in room and drop them nearby my door daily. As the temperature is hot there and stinky smell was suck.
Benny_traveler1122
December 31, 2024
I would definitely stay in the Crystalbrook Bailey once again when I am visiting Cairns next time. It’s close to the pier, which is convenient to those who want to visit the Great Barrier Reef.
Guest User
November 27, 2024
This booking is one of the rare ones I had serious dissatisfaction so I had to write a long review. First the information on the booking page is not fully transparent. We were only made aware that the 2 bedroom suite we booked does not offer daily room cleaning service. Cleaning service comes in only every 3 days of stay (so for 5 nights we stayed, the room was cleaned only once!) If this was well informed, I probably would not consider booking this room.
Second, the service was almost non-existent. When they said clean towels can be offered upon request, the towels were literally left on the table top immediate behind the front door. On the “clean day”, we were amazed to find toilet brush and bin left on the closed toilet bowl, ants were spotted near the sink, tissue boxes were not refilled, and pillow cases had clear sign of dirty marks.
Despite a 5-night stay, hotel didn’t allow any late check out beyond 12pm. Front desk insisted an hourly fee and different people were giving different fee rates. This was again confusing and disappointing.
Pls also note overnight parking is charged at $12 per night.
Breakfast offered at $28/pax had limited choices (basic international breakfast)
Other than above, the room is generally clean. We didn’t have a chance to explore other parts of the hotel so no comment on the amenities. The location was fantastic, within walking distance to the pier and good selection of food options.
Jessie
May 16, 2024
The hotel is in an excellent location and is very convenient to go anywhere. The room smells damp, I don't know if it's because it's close to the sea. The front desk staff is very enthusiastic and helped me check the tickets for attractions and book a car. The overall feeling is very good.
Jia Yu
December 2, 2024
Nice hotel super friendly staff great location. Only issue there’s a smell in the room.
Anonymous User
February 18, 2024
The location is great, close to the night market and the beach. Very disappointing because there is no every day house keeping.
Services & Amenities
Most Popular Amenities
Sunbathing Area
Outdoor swimming pool
Fitness Room
Private Parking
Additional charge
Bar
Restaurant
Taxi booking service
Priority airport drop-off
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Babysitting Services
Additional charge
Tour/Ticket Service
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Bicycle Rentals
Free
Outdoor swimming pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking, and Charge, AU$12.00 (approx. NZD 13.27) Daily. Reservation not needed.
Private Parking
Additional charge
Valet Parking
Additional charge
Transportation
Taxi booking service
Bicycle Rentals
Free
Priority airport drop-off
Additional charge
Front Desk Services
Tour/Ticket Service
Luggage Storage
Free
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
Food & Drink
Bar
Room Service
Health & Wellness
Fitness Room
Sunbathing Area
Public Areas
Elevator
No Smoking in Public Areas
Water Purifier
Cleaning Services
Laundry Service (On-Site)
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Steamer
Facilities for Children
Babysitting Services
Additional charge
Children's Meals Available
Business Services
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Multi-Function Room
Accessibility
Accessible Rooms Available
Braille Signage
Handrails in Stairways
Pool Ramp Available
Stair-Free Property Entrance
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 00:00–11:00
Front desk hours: 24/7
The property will provide check-in details after booking
To check-in, contact the property 1 day in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Gluten-free, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
| Age | Fee |
|---|---|
Children 17 years old and under | Free |
Adult | Buffet:AU$38.00 (approx. NZD 42.01) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is AU$75.00 (approx. NZD 82.91) per night.
Deposit Payment Methodscredit card, debit card
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2019
- Number of Rooms: 255
With a stay at Crystalbrook Bailey in Cairns (Cairns Central Business District), you'll be steps from Cairns Esplanade and Cairns Night Markets. This luxury hotel is 0.2 mi (0.3 km) from Cairns Regional Gallery and 0.2 mi (0.4 km) from The Cultural Place.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at CC's Bar & Grill, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 217 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at CC's Bar & Grill, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 217 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.