To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(85)
Positive reviews(79)
Reviews with photos/video(18)
Awesome rooms(23)
Awesome stay(16)
Convenient location(16)
Friendly staff(14)
Near shopping area(10)
Large rooms(7)
Loved the view(5)
Negative reviews(6)
Paprotka
Superior King Balcony Room
Stayed in Nov 2024
Family
8 review
4.7/5
Amazing
Posted on Dec 30, 2024
Cairns is a nice, warm, green city. The location of the hotel is great, close to the restaurants, shops, promenade where you can enjoy walking or running along the sea. The room is spacious, clean, comfortable bed. This room has a view of the mountains and the parking lot.
aloeBila
Superior King Balcony Room
Stayed in Feb 2025
Solo travelers
1 review
4.2/5
Very Good
Posted on Mar 11, 2025
All the other things are really nice, but the wifi cannot be connected in my room. I asked help from the reception, after they checked the wifi connecting conditions, they kindly changed room for me. However, when I came back to the room at night, the wifi cannot be connected again for the rest of the night and the morning after. Also, there are no provides for stuff like shaving kit, body cream. But their service is good and kind.
Guest User
Executive King Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 20, 2025
Great central location. Room was modern and beautifully decored. Staff were friendly and courteous.
Guest User
Superior King Balcony Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 27, 2025
We love to stayed in Pacific Hotel. Clean rooms and comfortable. Closer to everything.
Guest User
Superior King Balcony Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 24, 2025
Our stay was comfortable for the 3 nights, great location, close to all amenities.
Guest User
Executive King Room
Stayed in Oct 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 3, 2024
As a couple this was our first time in Cairns. The hotel is in an excellent location everything is within walking distance. The staff were very helpful including allowing us to store our bags since we had an afternoon flight. Room was spacious and very clean and we liked chilling by the pool. Would definitely stay again.
Vilimaina Pepena
Executive King Room
Stayed in May 2024
Couples
56 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Everything is ok except they put us in 2 single bed rooms instead of a king room as we booked and paid for.
Guest User
Superior King Balcony Suite
Stayed in Feb 2024
Family
4 review
4.2/5
Very Good
Posted on Apr 2, 2024
Nice view, great location, free drinking water
Guest User
Superior King Balcony Room
Stayed in Jul 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Aug 25, 2023
nice hotel, highly recommend
location is great, close to the wharf and the supermarket
room is spacious and clean and fully equipped
Wanglingtao
Executive King Room
Stayed in Nov 2022
Couples
1 review
3.0/5
Posted on Jan 3, 2023
The location is perfect. Within 3 min you can reach Woolworth, Port, and night market.
(DFC is right under the hotel if you want to do shopping)
However, the service was really not pleasing - every staff was cooperative, but they know nothing and were not helpful at all.
No adaptor/code was available, the trash can was not cleaned, and the towels were very old.
No toothbrush provided - we were told they ran out of the stock and we need to buy it from woolworth.
Guest User
Executive King Room
Stayed in Mar 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Apr 24, 2024
Just impeccable
Guest User
Superior Room
Stayed in Jul 2022
Family
2 review
5.0/5
Outstanding
Posted on Aug 22, 2022
Great location, staff very helpful in our short stay. When back in Cairns I’ll be organising another stay.
최아영
Superior King Balcony Room
Stayed in May 2022
Couples
3 review
5.0/5
Outstanding
Posted on Jun 16, 2022
Everything was good except water pressure in the shower.
Stephen
Superior King Balcony Room
Stayed in May 2022
Couples
1 review
4.7/5
Amazing
Posted on Jun 17, 2022
We enjoyed our stay here
Mabei
Superior King Balcony Room
Stayed in Dec 2024
Couples
15 review
5.0/5
Outstanding
Posted on Jan 20, 2025
The location is excellent, only a few hundred meters away from the pier, the surrounding environment is elegant, there is a large public bathing area, the hotel also has a swimming pool, although it is small, it is also nice to soak in it and sunbathe