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Travelers Reviews of Cairns Hotels

Crystalbrook Flynn
4.6/5121 Reviews
Cairns City
Great staff! We dropped our passport on the Uber and the Uber driver asked for $100 to return it to us. When the concierge saw that, she rushed towards us and reprimanded the driver and insisted that he return us the money. The receptionist almost got into a fight with the driver for us and managed to force the driver to return us our passport and the money and we were so grateful for that! It was our first day in Cairns and she helped turn our day around. Kudos to Pilar and Charlotte for helping us that day! Very convenient location with short walk to the reef terminal and lots of bars and restaurants nearby with a great night life right here at the hotel. Good view of the sea from the hotel too.
The Lakes Resort Cairns
3.9/537 Reviews
Cairns City
Each building in the resort complex is provided as an apartment hotel, so if you expect the same level of service as a regular hotel, you will be disappointed. The service is minimal, and the towels and toilet paper provided as a starter kit must be cleaned by yourself or purchased if they get dirty or run out. Although it varies by building, the room I stayed in was well-cleaned and clean. There is a full kitchen, laundry room, living room, bathroom with a jetted tub, and bedroom, and it is spacious and comfortable to stay there as if you were living there. As for the location, although it is far from the center, it is a good environment surrounded by nature such as botanical gardens. For me, who wanted to go bird watching, it was the best location. The reception is closed after 5pm. Trip.com says it is open until 6pm, so I think they should correct that. When I tried to check in, it was closed and there was no one there, which was a problem. At that time, a kind staff member at the Thai restaurant on the premises contacted me, and I was able to safely receive the key and instructions that were in the safe. By the way, this Thai restaurant was very delicious and reasonably priced, so it's worth visiting even if you're not staying at this hotel.
Crystalbrook Riley
4.1/5107 Reviews
Cairns City
This hotels wins the first place among other hotels on our Cairns trip! Brand new with mazing staff who are always there to make your stay perfect. The hotel has four pools in this nice courtyard area facing the beach, so you can swim with the view. Yet, the pools are not crowded at all. Family pool doesn’t look like, yet it is shallow with sand, little fountains and everyone seemed to have fun in there. Rooms are spacious and the beds are super comfy. Balconies are made for outdoor use with furniture and even night light. The view is worth the price!
Comfort Inn Cairns City
3.6/5116 Reviews
Cairns City
The room is spacious and has everything you needed. Enough clothes hangers,shampoo and conditioner etc. a lot of parking spots. A good restaurant. The staff are very friendly and helpful. Located in city center. Close to the waterfront and restaurants.
Pullman Cairns International
4.3/5190 Reviews
Cairns City
The hotel is a bit old, close to the cruise ship terminal, the room balcony faces the port, the waiter's attitude is very good, but you can't check in before the time, the other hotels are OK. Opposite the hotel is a ******, the central air conditioning cooling tower on the roof is very noisy, and the balcony door must be closed.
Mercure Cairns
4.3/586 Reviews
Cairns City
Beautiful location, clean and thoughtfully designed room and bathroom. The amenities are all provided and the team is very professional. Nearby Esplanade, cafes, Woolworths. Parking spots are often available in front of the property on the street.

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Property Information for Tourists

Total Properties81
Number of Reviews4,053
Highest PriceNZD 2,578
Lowest PriceNZD 42
Average Price (Weekdays)NZD 268
Average Price (Weekends)NZD 276