Le Carline, Sure Hotel Collection by Best Western

We stayed here during our D-Day Landings Tour with Leger, we are surprised Leger still use them. The good points, just had a full refurb, so everything is new, clean and up to date, breakfast and sweet selections outstanding. The bad points, on arrival we were given key to our room only to find it had not been cleaned following the previous occupant. See pics. I say room, more like a 'walk in' cupboard with a bed in. Very little storage space, big enough for one person but not a couple. The set evening meal main course, although looking good, see pic, was not anything special and the mains for a vegetarian non existent. If you didn't fancy a plain omelette each night you could have three items from the 'sides'. see pic. I was told I couldn't even have a cheese omelette as a variant. I intend to travel with Leger again but not if they are planning on using this hotel.

Was with Leger Holidays, was a bit nervous about the hotel, the only gripe was the rooms were a bit small and the corner rooms had 2 security doors, but good ambience , food and beer. The hotel was very clean and nice to be there. It was a bit out the way but there is a tram going into Caen on the doorstep.

We had a lovely stay at Hotel Carline. We went with leger coach tours. The hotel has had a refurb .The rooms are clean and have everything you need. The shower is very powerful, the food was great ,they cleaned your room when put a sign on door .The breakfast was very nice in the mornings. The staff are very friendly and talk excellent english and very helpful. Had a lovely time. Thank you.

Tricky one to review. We booked it through Leger holidays, who were advertising it as 3 to 4 star hotel. It’s clearly not, but that’s the fault of Leger and not the hotel, so I can’t blame them for that. Based on the hotel’s official 2 star rating, I’ll review it on that. Strengths: The staff are very friendly and helpful. The breakfast was very basic, but pleasant. We ate in the restaurant one evening, and we had a nice three course meal for €20, which was very reasonable. Our room was clean, as was the majority of the hotel. There is easy and quick access to the tram station, which gets you into Caen town in less than 15 minutes. Areas for development: The room is like a cell. There are no ceiling lights at all and a very small box window. The only light sources are two lamps either side of the bed. It was so dark and depressing. Our double room was actually two twin beds put together - I kept disappearing between them during the night. The shower is ridiculous. It’s the tiniest little cubicle I’ve ever seen and you have to position yourself at a really weird angle to get under the water! There were questionable stains on the mattress. The room wasn’t cleaned in the five days that we stayed. Apparently it’s a policy that they put in place during covid. Maybe no one has told them Covid is over? Overall I’d say it was ok I guess, but I wouldn’t stay here again!

The Hotel room was the worst I've ever experienced, grim, dark, dated, and grubby, couldn't get it the shower, electric lamp switch held together with tape. I didn't chance any of the food, We didn't bother complaining because the tour guide had told us it was closing the next week for a refurb, It was poor of leger to put us I such a poor hotel, wont go with them again

We were on the Leger Battlefield tour to the D Day landings and they used this hotel. It is very good indeed. Reception staff speak excellent English and are very obliging. The rooms are clean and well appointed. The shower cabinets are small and tight. Of note is the excellent restaurant. A fine breakfast was provided and a good menu was offered every evening. We are in the hotel on three nights and enjoyed buffet starters and sweets as well as a choice of three main courses. Staff in the restaurant were excellent, smiling and attentive.