Cable Beach Hotels with Bars

Some good and bad features about the resort. Disappointing was that the management hasn't taken note of other reviews pointing out the bad state of the bathrooms. Our bathroom had limescale on the glass and the backing of the mirror was deteriorating and there was rotting skirting board. As mentioned by others the towers were only adequate and didn't have any fluff. The pool was lovely but cold and difficult to get into. We enjoyed the grounds we could see native animals in the evening. The staff were patchy only had to talk to 2 staff members one was lovely and the other very rude. It's about a 20 minute walk to the beach so not an ideal position

Booked through Luxury Escapes Voucher for 4 nights. Arrived one day late to check-in due to miscommunication, was not contacted by hotel to check whereabouts. Was greeted by helpful reception staff, and champagne. Staff did honour voucher inclusions ie. drink vouchers x8. Difficult to park to check in as not much space for car at reception. Secure parking was good, but the closest car park was still quite a walk from our room, especially in the Broome heat with a lot of luggage as we were on 6 week road trip and no assistance offered for luggage. Car park filled up quickly, and we were left with spaces even further away at times. Room was adequate, exhaust fan in bathroom very loud, ironing board broken (replaced upon request), no complimentary water in fridge, unlike other cheaper hotels. Good television, nice private balcony, good quality toiletries, otherwise unremarkable room. Breakfast was tasty, with good options. Beautiful to sit out overlooking the sunset at the sunset bar. Ocean pool nice, but food only served until 4pm, drinks only until 5:30pm despite plenty of guests still at the pool at 5:30. Advised to utilize sunset bar after this time. Unfortunately, not all restaurants open due to Covid/ off season. Good cocktail menu and quality, different menus at each bar. The resort was well staffed, and maintained, however seemed to be lacking the luxury resort feel we were expecting, especially for the price. Unfortunately it falls short in some areas and did not quite live up to expectations. Overall, unremarkable stay, nothing special.

TLDR: seems to be popular with long-stayers. Don’t expect help with issues unless on first-name basis with management, the rooms are “too cheap” for that. The thought behind the poor rating is that had there been no issues during my stay, I would have rated the place as average, and had my issue been dealt with differently I would have given the place a good rating. However, such is not the case. The rooms are as expected from the very low price, it’s just two bunk-beds in a small blue room. I had no issue with this since I tend to not spend much time in the hotel anyway. When I arrived, however, I soon met two girls who informed me that they weren’t staying in my room, in which four girls including me were staying, but they were going to move in soon and were for now just keeping their stuff in the room. I didn’t want to make a fuss, so I didn’t bring it up with management at first. It did however bother me, because this meant that it wasn’t just four people coming and going in the room, sometimes very late, but six. I felt that paying full price for a room with two extra people in there hardly seemed fair, and so I told management. Management’s response was to huff that I hadn’t brought it up sooner, and then go looking for the other girls staying in my room to ask them about it. When they couldn’t find them they informed me that they would look into it and get back to me the next day. I was checking out the next day but that morning they still hadn’t spoken to the other girls (not sure why that had to be done first 🤷‍♀️). I left my bag behind reception to come get later and told them I’d be back at around 5pm. When I got back the person I had spoken to wasn’t there, but the person in reception told me that I would not receive any compensation because: I had already payed, the room was really cheap, and they couldn’t control if the girls did this kind of thing. I didn’t argue, because it was clearly not there decision to change. The fact that I had payed is irrelevant, and for a hotel to not be able to control how their rooms are used is worrying. As for the fact that the rooms are cheap, yes, for a four-bed dorm. I didn’t stay in a four-bed dorm however, but a four-bed dorm also used as a storage unit. I would like to add that the vibe here is very much that everyone stays for a long-time, so the staff and guests are close and seem to be friends. Perhaps the service is better once you get on a first-name basis with management. The pool area is very nice and the toilets are mostly clean. I didn’t use the kitchen so I can’t say anything about that.

We enjoyed our stay here and the hotel was nicely located (very near Cable Beach but not too near, and near a nice little corner store which even does lunches) I was surprised that the lifts were not working (not much of an apology on the notices) - and that we hadn't been notified in advance. While we had an offer to help with luggage, many people wouldn’t be able to manage the stairs even with luggage being carried, so I don't know what would happen if they arrived and found there were no lifts! Our room - a pool view room - was spacious and the bed was fine. There’s a big desk and a sofa. The lighting was a bit dim; and all the surfaces were very high - not great for a shorter person. I couldn't even reach the top hanging rail in the wardrobe! On the other hand there was heaps of storage space in both the bathroom and the bedroom. I had forgotten, until glancing just now at another review reporting the same issue, that the toilet bowl was stained; when I reported it the reception person looked at me as though I was mad (no apology - but it was fixed that day!) We liked the pool, but I think for safety the location of the steps within the pool should be made visible from the pool itself. While not heated, the pool temperature was comfortable, despite being 'winter'. We ate in the restaurant one night, and although the ambience was lovely, the choice was limited and the food wasn't great. But it was OK. The breakfast is probably the weakest aspect. The continental breakfast is OK, but with some standard things missing, such as orange juice, and the bread for toast was stale; and you can have a meal cooked to order (but you won't necessarily get what you asked for - and all I got when I commented on an error was a shrug!) The breakfast staff when we were there were offhand and unhelpful, unlike nearly all the other staff at the hotel. I did enjoy seeing the tiny fans rotating above the plates on the buffet! If you eat breakfast outside, beware the birds who will swoop on your food if you are not there. In general we would return, but hope that the breakfast experience improves, and that the room cleaning is supervised (and that the lifts are fixed!) If you are a bit claustrophobic, go for a top floor room, as the copious vegetation, while delightful, obscures the view in front of some of the lower floor rooms overlooking the pool.