Vila Baleira Suites

We stayed at Vila Baleira Suites in July 2024 for 15 days on the advice of the travel agency, telling us that it was a truly beautiful hotel, worthy of a 4-star hotel. Never was a statement so wrong. The only positive thing is the location directly on the sea with a splendid beach. Let's get to the sore points, the restaurant breakfast space was not adequate, i.e. the room could not contain the guests, in fact for a few days we had to wait for some guests to finish and then sit down, we showed up early in the morning to find a place. For lunch, the restaurant by the pool (you could have opted for the restaurant at the Vila Baleira, but we skipped it because you had to leave the building where we were and walk about 300 meters on the road, and because of the queues both to get in and to get the self-service food, not to mention the confusion) by reservation, 2 shifts at 12.30 and 13.30, woe betide you if you arrive 10 minutes late and then eat quickly to leave your place for the next guests and only covered by glass plates that did not protect you from the sun or the heat, with a menu that you could not choose (either eat this soup or skip the window). Instead, for dinner, you could choose whether to have lunch there in the bar reception area, always by reservation, or at 19.00 or 20.00 and with a fixed menu with no choice of starter, first course, second course, dessert and while you were having dinner, guests coming up from the sea or from the pool would pass you by and always with the idea that you would have to leave your place for the next guests. English: We gave up and had dinner at the Vila Baleira, enduring queues of about 20 people in front almost every evening and subsequent queues for the self-service, crazy. Not to mention the cleanliness, food on the floor and sometimes it seemed like we were skating on the dirt that was there. As for the bedroom, it was really large, with very dated 70s furniture, bathroom without a window or fan so you can imagine... cleanliness beyond approximation, sheets changed after 13 days, air conditioning broken and after our complaints (4 days to get a response) we were offered to change rooms, or a portable air conditioner, we opted for the second one as we had a sea view on the top floor and they would have given us another one without a sea view and on a lower floor, (to add insult to injury) In the seaside area with a truly beautiful private beach, shame that when we arrived and for about 5 days there were 15 umbrellas which later became 60 so the calm and tranquility that were there before was lost. In my opinion, Vila Baleira suites does not deserve four stars but not more than 2 stars.