konanku
November 9, 2023
The room itself was okay, but the service was really lacking and the price was relatively high. The front desk got off work at 5 o'clock, and they said they would send an email in advance to tell them how to check in, but they didn't. After a phone call on the spot, they told them how to check in, which took a long time. Ctrip also helped with the communication, but the efficiency was relatively low and it was not as fast as the communication itself. Fortunately, Ctrip also gave red envelopes as compensation.
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