Premier Inn Cardiff Bay

I loved how convenienty located the hotel was to mermaid Quay. It was also located near to a bus stop which took us to the city centre. The reception was really nice :) there are some constructions going on so our room had the windows covered (which I didn't prefer) but it was still nice

Close to the Cardiff Bay area and a very short bus to the main city and Cardiff Castle. Breakfast was excellent (but no muesli). Rooms spacious but no fridge (I think that the UK don't do fridges) we did enjoy our stay and would fully recommend staying here. Car park is next door at a multi carpark which is subsidised by the hotel @ 25 - 30%.

Stayed here many times previously, last night Cardiff was particularly busy and the hotel was fully booked - we were queuing out of the door to check in! 2 ladies on the desk who gave a standard apology but not particularly interested! Took 40 mins to check in, as usual the 3 check in machines in reception were not working which doesn’t help matters. Breakfast was at the usual standard but I do feel a little overpriced. Room was clean and considering it was fully booked we slept well. I like this premier inn and location with multi storey car parking right next door but the check in is always frustratingly slow

Staff friendly and helpful. Food is really good. accessible room is a really good size, wet room is great I must say the shower is amazing. over all our stay was very good.

This hotel is in a perfect location for the Millennium Centre.Our room was okay but corridors needed a good hovering.Had a drink in the bar when we came back from the show.The tables were full of glasses.Run out of beer and staff behind the bar chatting not a care in the world.Srayed in many premier inns but definitely wasn't the cleanest

Really not good. Only one person in the restaurant serving and one chef. A long wait for everything and was nearly turned away. For a premier inn this is the Worst one I have stayed in for the restaurant. Go to Sheffield Meadowhall and get some insight into how give great service on a small team.

The hotel is perfectly situated for the Millennium Centre. We were going to see a concert and decided to stay there. The hotel is very modern and clean. We had a premier plus room on the fifth floor and there were three lifts so easy for us to get up to our room. The room was really large and very comfortable. It was spotless,we liked the Nespresso machine and kettle with a selection of options. There was a hairdryer and a light up vanity mirror with a shelf to put your makeup on. We had an accessible room and it was well planned with plenty of grab rails in the roomy, well lit bathroom. We had the meal deal package and it was definitely worth it. Tasty food and generous portions. The breakfast was everything you want and all perfectly presented on the buffet. The staff were absolutely amazing, helpful, friendly and courteous. Definitely planning to go back next time we are seeing a show or concert.

Hotel is fine, but everything just feels grubby. Bedding and towels smelt stale and carpets were dirty. I found an open safety pin under the bed which could of been painful!! Breakfast was good value and plenty of it. Think the place is just very understaffed and it shows