Park Hotel & Spa

We were at the Park Hotel as part of a group tour. We stayed for a week. I have nothing good to say about this hotel. My major complaints are: 1. The shower…it was a stall shower with a half door. The shower nozzle was attached near the top but could be removed for hand held. When the water hit the wall of the shower, the water bounced off onto the floor creating a flood…every time. When I tried to adjust it the nozzle, it came loose and fell to the bottom and couldn’t be fixed. 2. They offered complementary lotions. When I ran out after a couple of days, I put the empty ones next to the sink so they would know what to replace. They left the empty ones and didn’t leave new ones. I didn’t get more toilet paper either. 3. After 3 days of them just pulling up the blanket and not really making the bed, I asked for clean sheets. While I watched, they put clean sheets on. The last day they didn’t even fix the pillows. They were left like when I got up. 4. Every night I had to lower the temperature because I like a cold room. Mysteriously , the temperature increased during the night. So I always woke up and had to shut off the system. 5. The grout in the shower was moldy and there was a white crust around the sink 6. My friend had made a cup of coffee in the room and left lipstick print on the cup. The cup was never replaced. Each one of these complaints sounds petty, but put them all together and it makes for a lousy experience .

Odamızda yüzlerce bocek vardı.bizi çıkarıp 3-4 kutu ilaç sıktılar ve bizden tekrar o odayı kullanmamizi istediler. Kabul etmedik. Odamızı değiştirmediler. Sabaha kadar lobide beklemek zorunda kaldık. There were hundreds of insects in our room. They took us out, sprayed us with 3-4 boxes of medicine and asked us to use that room again. We did not accept it. They did not change our room. We had to wait in the lobby until the morning.

Hotel Recep and manager tried to charge for the stay which I already paid via booking. And insisted on it. They did not check their records and emails while insisting. When I said I never do the double payment they found the records and contacted booking and corrected their mistakes. Be careful they can behave same to you.

Just spent 4 nights in this super hotel. Located about 15 min walk from the centre by the side of the river and next to the football stadium and park [close to zoo too]. Very friendly staff, all able to speak at least a little English so language is no problem. Nice breakfast, super restaurant for diner and high gym. Perfect for business or holiday.