To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(66)
Positive reviews(44)
Reviews with photos/video(9)
Great service(5)
Negative reviews(1)
Guest User
Waterfront King Room
Stayed in Feb 2024
Solo travelers
17 review
4.7/5
Amazing
Posted on Feb 17, 2024
This is a very lavish resort with a lot of activities available to guests. My only feedback would be that the extra services are quite expensive for what they are. Beautiful location but no accessible beach. Very friendly staff and Pirate Dive Shop on location.
Choon Lan
Waterfront King Room
Stayed in Dec 2023
Travel with friends
2 review
4.2/5
Very Good
Posted on Jan 16, 2024
If you like to have a quiet & relax holiday, please stay here.
Services are good, but foods are just normal.
GalaGF
Superior Clubhouse Room
Stayed in Dec 2023
Couples
4 review
4.7/5
Amazing
Posted on Dec 29, 2023
Amazing place, quite unique. The best: the staff, super helpful and always with a smile in their faces. The hotel is beautiful and the rooms are very nice, with a comfy bed and a very good bathroom. The views are breathtaking and the massages are one of the best massage i ever had! Its been great spending time in this magic place
AguinaldoJhosef
Waterfront King Room
Stayed in Jun 2024
Couples
1 review
4.7/5
Amazing
Posted on Jul 1, 2024
Service is superb
Guest User
Waterfront King Room
Stayed in Feb 2022
Couples
1 review
5.0/5
Outstanding
Posted on Feb 17, 2022
For us, we like a little bit of seclusion every once in a while when traveling. Despite the 1 hour airport transfer and trip to Coron Proper, Busuanga Bay Lodge was amazing! The staff was welcoming and friendly from the time we got here to our last day, which is today. We were given an upgrade, from the King Waterfront to a suite 2 floors below the lobby area, due to the low count of guests staying here at the time๐. The menu is only 2 pages but the chef is really amazing! Joaquin, Joel, and the rest of the staff gave top notch service. Some people that might stay here may not like the road connecting the resort to the main road but oh well, it adds a little adventure to your stay! Valentine's day night was romantic with 2 of the staff providing musical entertainment. We just missed the annual boat race that happens right in front of the hotel from the February 18 thru the weekend. We definitely recommend this place!
Barbara A
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 3, 2024
Hands down, amazing! It was the most personalized one we've ever experienced. The staff members led by AJ (great leadership skills) took really good care of us and went above and beyond what we expected. In fact, they went outside the resort hotel to buy some of our essentials and needs. The atmosphere was everything. The view when you enter the facility is out of this world that pictures and videos do not do justice with. You have to come here to feel the warm Filipino hospitality and dive deep into what real tourism really means. We recommend getting the Pass Island tour package + diving which is so worth every dollar! Thank you Dexter, Jackie, Jenny, Rica, and Nicah for all the love you showed us during our stay. Highly recommended!
Response from Property: Dear Miss Barbara, Mabuhay! Thank you so much for your wonderful review and for giving us a 5 STAR rating! We're thrilled to hear that our personalized service made your stay more memorable. Our team takes pride in going above and beyond to ensure that each guest feels special and well taken care of, so it's fantastic to know we succeeded in making your experience exceptional. I will definitely make sure to tap the back of Dexter, Jackie, Jenny and Nicha for their excellent job. We truly appreciate your kind words and hope to welcome you back soon for another memorable visit! Warmest Regards, AJ ZABALO Resident Manager Busuanaga Bay Lodge
LeAnne K
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on May 29, 2024
Busuanga Bay Lodge earns rave reviews for its pristine cleanliness and spacious, comfortable rooms that boast luxury amenities and large beds. We had a bay view bungalow room which we highly recommend ! Their food is absolutely delicious and happy hour specials are great! The beauty and cleanliness of the entire property is absolutely stellar. Such a beautiful hidden gem on the water. If you want a serene off the beat path amazing place this is it! 10 minutes from PASS island. The property including free water activities, an infinity pool, and a spa, are popular among travelers, as is the inviting atmosphere. They have live music and fantastic musicians. They have an engaging 3 member trio entertainment. In 24 hours they learned and sang a song that was so special just for us. The high level of service, noted for its warmth and attentiveness, consistently leaves a lasting impression on visitors. Special thank you to Ninoy( guide), Dexter, Erika, Jenny, Nanelyn, Joaquin( excursions) and fantastic GM - AJ. We will be back!!
6/7
Response from Property: Dear 493leannek, Mabuhay! Thank you so much for your wonderful review and for choosing to stay with us at Busuanga Bay Lodge! We are thrilled to hear that you consider Busuanga Bay Lodge as the Best Hotel in Busuanga. Your kind words are truly appreciated and will be shared with our entire team. Our goal is to provide exceptional experiences for all our guests, and its gratifying to know that we succeeded in making your stay memorable. We look forward to welcoming you back to BBL. Warm Regards, AJ Zabalo Resident Manager Busuanga Bay Lodge
Tyler B
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on May 25, 2024
While planning my vacation from Canada I found BBL and the reviews online were good. They facility offered alot of activities. We booked 5 nights 4 full days. Two adults, two teenage girls. From the moment we arrived the resort did not disappoint. The resort is very well managed staffed and maintained. The rooms were beautiful. The views from our room and the pavilion were incredible. We tried to utilize all the resort had to offer. I highly recommend the spa. We booked all of our activities through the resort. The resident guide was very knowledgeable and professional. ( if you want to feel like royalty, order lunch with your island hopping activity) I could write a book about how much we enjoyed our stay at BBL but you will just have to go see for your self ! I highly recommend this resort and this part of Palawan. Coron is an amazing area full of amazing sights to see. Our days there were filled with snorkeling, scuba, coral reefs, shipwrecks, hill top views, incredible sunrises and spectacular sun sets, beautiful white sand beaches and crystal clear waters. To all the staff and management at Busuanga Bay Lodge thank you from bottom of our hearts from Tyler, May, Satine and Gabby.
Response from Property: Dear tylerbS9943TW, Mabuhay! Thank you so much for your kind words and for taking time to share your wonderful experience with us. We are thrilled to hear that you found BBL a very well managed staffed and maintained property. We are happy as well to know that you found your guide 'Ninoy" knowledgeable and professional. Our team takes great pride in providing a memorable experiences, and we are delighted that you and your family truly enjoyed BBL. We are looking forward to seeing you again here at Busuanga Bay Lodge! Best Regards, AJ Zabalo Resident Manager
Guest User
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Nov 3, 2024
Spent one night there as part of our honemoon trip. The stay was so nice and the atmosphere was incredible. So many thanks to Alberto de manager and all the staff that made our time at the hotel unforgettable. We would really recommend spending some relaxing time here
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 19, 2024
My son and I were looking for a great place to stay which was near the shipwreck dive sites as we were coming to Busuanga for this. And Busuanga Bay Lodge did not disappoint! From the reservations time, Nicha was very responsive and helpful. Then we were warmly welcomed by the team including AJ, the Resident Manager. The view of the bay as you enter the reception/pavilion was breathtaking. The Reception (Nicha, Jake) and F&B (Dexter, Rochelle/Richie?) teams were very attentive to our needs, addressed us by names and remembered our preferences. Amazing team! My son and I also went kayaking, our tour guide was so helpful and patient, took as to the site of the old plane and even took our photos. The location is very close to the shipwrecks. We booked our dives through another dive center before coming, but the resort has a dive center, which we didn't know. Food was good though a bit pricey Wish we could have stayed longer.
Voyager55277853550
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 14, 2024
My family & I really enjoy our stay in Busuanga Bay Lodge.The Staff are so welcoming and friendly. From reception Nicha, Jamir & Jackie.The food & beverage service is great thanks to Dexter,Nanelyn & Jenny.The food is fabulous thanks to Chef Marjune,A-ar & Ricardo.Rooms are glamorous & neat thanks to Lorena & Donald.Thanks to Joaquin & gorgeous Ms.Ellen.Thanks for the enjoyable ride Kuya Lito. Of course to RM AJ so accommodating & professional.
Rebecca W
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 7, 2024
Amazing hotel! Staff could not do enough for us! Staff helped us book tours and activities and were full of recommendations! Especially greatful to Joaquin, Jackie and AJ! Very relaxing atmosphere around the hotel and we loved the paddle boarding
Response from Property: Dear K6366LCrebeccaw, Mabuhay! Thank you so much for your wonderful review and for giving us a 5 STAR rating! We're thrilled to hear that our personalized service made your stay more memorable. Our team takes pride in going above and beyond to ensure that each guest feels special and well taken care of, so it's fantastic to know we succeeded in making your experience exceptional. I will definitely make sure to tap the back of Joaquin and Jackie for their excellent job. We truly appreciate your kind words and hope to welcome you back soon for another memorable visit! Warmest Regards, AJ ZABALO Resident Manager
Vin S
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 7, 2024
Awesome accommodations! Even though my wife and I had a few days of bad weather, AJ (Resident Manager) made our stay very enjoyable. Everything was first class....room, food, massages (which we got every day), entertainment, and of course all the staff!!
Response from Property: Dear VinS238, Mabuhay! Thank you so much for your wonderful review and for giving us a 5 STAR rating! We're thrilled to hear that our personalized service made your stay more memorable. Our team takes pride in going above and beyond to ensure that each guest feels special and well taken care of, so it's fantastic to know we succeeded in making your experience exceptional. We truly appreciate your kind words and hope to welcome you back soon for another memorable visit! Warmest Regards, AJ ZABALO Resident Manager
Vicki B
Stayed in Feb 2024
Travel with friends
5.0/5
Outstanding
Posted on Feb 4, 2024
We couldnโt believe how beautiful this place is! The view of the bay from the infinity pool is gorgeous. The best part of our stay was the staff. Joaquin welcomed us & helped us so much during our stay. He went above & beyond. Also the kitchen staff always serve with a big smile. We highly recommend the spa services. The massages are wonderful.
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 23, 2024
No regrets staying at this hotel! We were greeted by friendly staff members who were always willing to go the extra mile whenever we had any requests. The infinity pool overlooking the bay was breathtakingly beautiful, making it the perfect view to have while eating. We went kayaking which was a great bonding experience. Also, the Bermuda style architecture of the hotel looks sleek and elegant. This place is a serene getaway from the bustling cities! Food was also great, a little pricey but worth it. My daughter enjoyed their Hawaiian pizza. Nevertheless, we enjoyed a lot and would come back given the chance!