Busan Maron Hotel Nampo

Facilities of the room are not user friendly. There is some problem for the room design. The toilet and bathing area are separate. There is no where you can hang your clothes and towel inside the bathing area. After bathing, you just can wear your clothes outside the bath area which you may easily get a cold as the room is cold. There are bed bugs. Besides, we lived there for 3 nights. No toilet paper has been added during tidying up the room at first 2 days.

Staff not really able to communicate in English, but not a big problem due to google translate & papago

Fantastic location. Hotel is located right behind the main shopping street is a quiet area. Basic amenities like auto refilling drinking water machine and coffee machine. There is also a small 'hole in the wall' shop just outside the hotel selling fabulous French crepes. Only complaint is the lousy attitude shown by the manager. I booked for 3 nights with another extension for 4 nights (7 nights in total). I stated that I use a mobility device because of my disability in the booking. During check in, upon seeing me, he made feel very unwelcome. He told me to find other hotels and asked me to cancel my booking, claiming that my mobility device will spoil the room. Such a ludicrous remark to make. We had a heated argument eventually as I was very upset a him for being discriminatory. i insisted in staying as it was fully paid. It was my first time in Busan, thus I don't wish to spend my holiday looking for hotels. Btw, the room was perfectly fine. Never felt so unwelcome in my life. Location is its only saving grace. However there are numerous hotels around the area after we got to know the place better.

Location is Good Staff were helpful and friendly

Location perfect for down town and shopping . But the room have smell of carbon . Worse , room did not like the AD images , and might not be picked if i knew the actual .

The location is good as it is very close walking distance to shopping streets and the price is affordable. Room is equipped with a smart TV. I did not need to use my travel adaptor as well. Basic toiletries available. However, the bath towel is in face towel size. Clothes hanging area is on top/in front of the dresser. Things to note if staying here. Hotel is located upslope from the streets. (relatively steep) Most of the times (like a 9 out of 10), I was unable to book a taxi from my hotel due to the kakao taxi app prompting that cars cannot enter my area (they will outline the roads on the app to show the roads that cars cannot enter).I had to walk some distance out to another place to book a taxi. However, there was no restrictions to drop off at this address but many times, the driver will also drop me somewhere further away to walk in. Both the guy & lady (seems like lady boss) receptionists seems enthusiastic for a normal conversation but can become rude when we enquire or request for help. I had difficulty switching on the aircon when I first checked in and called for help. They refused to come and help and the instructions was vague as all I can understand was "the switch is below the TV". I later found out that it is common for aircon switch to be on the TV remote controller in Korea after I checked in to another hotel. It was after the third call when we flared up that someone came to help. But the help was of course also a rude one. Another thing to note is that they only give one access card and this access card is also the only card that manages the power in the room. If you insert another card in the slot for power, they will switch off your electricity after a while. This means you will not be able to probably sleep/shower in the room if your partner goes out since you will have to be the one to open the door, unless you can stay in the room without any power. You will also not be able to charge your phones/power banks etc while you are out and the refrigeration will also be off. The receptionist have called us via room phone and scolded us for putting a foreign card in. I think this is upsetting as we usually have more than one card in other hotels. The other hotel that I booked in Seoul even had a ready card slotted in for power and we still had 2 cards for access. Another downside: There was some form of leak from toilet bowl area and I cannot make out where its from. There will be a typical pee stench after awhile. Both the automatic bidets and manual bidets did not work in my toilet. I am not sure if this only happens in my room thus this is just for reference. Otherwise my toilet was huge and the water jet was strong. Do note that they allow early check in but it is chargeable. When I reached 2 hours earlier, I was told that their hotel does not have early check in. After asking further, they told me to pay 20,000 won if I want to check in early and I got my room immediately. I would have preferred if they told me from the start that early check in is possible for a fee.