Guest User
February 10, 2025
Injuries and unfriendly response
I stayed at the Busan Cont Hotel for one night, and “the ceiling light in the room was too low, so when I got up from the sofa, I hit my head and the light broke.” During that process, broken glass shards “fell on my scalp and neck, causing injuries.” Also, because the cleaning was not done properly, “there were glass shards left on the bed, so I couldn’t sleep because it felt like there was a stain on it.”
Even after raising the issue, the hotel only demanded compensation of 80,000 won without an apology, and showed no intention to improve safety issues. I had an experience of bumping into the same location during my first stay, so I think it was not a personal negligence but a structural interior problem.
✅ Dangerous ceiling light location → High risk of injury
✅ Poor cleaning → Glass shards left on the bed
✅ Unfriendly response from the hotel → Only demanded compensation without an apology
If you expect safe and proper service, I do not recommend this hotel.
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