Guest User
March 28, 2024
The location was very convenient, close to the subway, bus stops, nearby shops, and the sea. Even if I tell them the hotel name, the taxi driver doesn't know. It's like airbnb, but there's no dedicated reception desk. I had booked a room with 1 double and 3 singles, but in reality there was 1 double, 1 single, 1 sub-single, and something like a mattress propped up. We stayed for 2 nights with 4 adults, but there was only 2 toilet paper. It's not enough. At first glance, the room looked clean, but sometimes there was hair from previous users, sticky floors, and dirt from the toilet, so I had to clean it myself. There were enough towels. Up to this point, it was within an acceptable range. However, even though I promised to leave my luggage after checking out, the hotel did not arrive at the appointed time. I can't contact them via chat, there's no explanation as to why they didn't come, and there's no apology. It was ruined because I had booked an activity that was non-rescheduled and non-refundable. I wonder if it's a difference in personal values.
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