Dog and Partridge by Greene King Inns

After a 3hr journey booked in, the Room was small & dark, feel it needs rearranging to maximise the space, bathroom towel rail wasnt working, reported it but wasnt fixed before we left, hopefully it will be done. eat in the restaurant the first night, Milly our waitress was brilliant, her customer service skills are amazing, shes professional in every way. Shes an asset to greene king. The food was great, breakfast was good for the price,

The hotel rooms are stunning. Everything you could hope for and exceptionally clean, and great value for money. Jack checked me in whilst Millie assisted by making great conversation. The whole check in process was simple and comfortable, and your staff members are the absolute credit to the smooth process

Lovely meal and very attentive service Front of house lady was brilliant! Very busy but nevertheless very professional Bar staff very good too Our meal was very tasty and very reasonable Will definitely return Love the new outdoor seating area too

We stayed here on our way from Southern Spain to Yorkshire. Very, very impressed with the location and in particular the staff . The management were soooo busy but still made the time to personalise our stay and have the odd friendly chat as time allowed. Good humoured, pleasant, efficient and welcoming. 100% recommend!!

We would not stay anywhere else in Bury St Edmunds. Outstanding refurbishment, now not only the rooms but the courtyard garden. Those rooms are superb, both comfortable and smart (though why bathroom designers don't put in more shelf space is baffling). The pub itself is busy, welcoming and, of course, the beer is excellent.

This hotel has recently undergone a major refurbishment. The room was beautiful with classy lighting and lovely decor. The bathroom was immaculate and the shower amazing. The pub has so much character and has been beautifully decorated without losing a sense of historic age. The breakfasts were tasty and hot and the choice good. Bury St Edmunds is a lovely place to visit- cathedral, brewery, Ickworth House not far. Lots to do and see. I have given 4 stars because of the following: Unfortunately we spent ages trying to park - there isn't enough spaces for the rooms. We called the Greene King hotel line and they were helpful and we were able to park in the brewery car park a little walk away. Upon arrival at the main entrance we were left standing and ignored at the bar by a member of the bar staff as though we werent there. They didnt even make eye contact. We waited for what seemed a while and we were then asked to go to the other side of the bar by somebody else. Once we were there we were quite quickly seen and we went to our room. This is a very busy pub. It was heaving inside and out and quite noisy. We couldn't get a table to eat but the food looked good. There are plenty of places nearby to eat. Despite the noise, we did however get a very good night's sleep as the rooms were not affected. A lovely hotel with rooms brought up to a high standard. Would have been a 5 if it wasn't so noisy and had we been greeted at the desk after a two hour drive.