Guest User
January 31, 2023
Since we arrived early at the hotel we went to for Women's Day, we were offered tea downstairs and were warmly welcomed. First of all, we would like to thank Gizem Hanima and her husband Bülent and the two gentlemen working. But I am starting because I am not as patient as my mother and sister. When we went to our room, we were told that the door to our room was broken and could not be closed without locking. . The handle of the door remained in our hands. We said "whatever". We went to the bathroom. The flush was broken. Since it was a Sunday, the master did not arrange it and then it did not adjust, we took off the upper part and took care of ourselves. We were told that there were items in the kitchen, except for a few items, there was nothing like a pot. We didn't ask because we didn't need it either. But we had to come accordingly.. We were told that breakfast would arrive within 15 minutes after sending a message, and it arrived on time, half an hour later, on the 3rd day. Let's come to the next problems. We spent 2 days in the cold without electricity in the apar**ent where we went for 4 days. The day the electricity was cut off, my sister called Mr. Bülent and said that we are waiting for him to come. Towards the evening of the first day, he started not answering our calls and not returning calls. They arranged a candle. We managed with candles. Our phones are out of battery, and as you know, charging cannot be done everywhere we go, so why should I force myself when I have the right place? Last night, they gave me another blanket because it was colder. Since we were leaving the next day, Ms. Gizem said that she could charge my phone when she heard that it was completely dead, so I agreed since it was a trip, my phone came back without even 50%, and the screen was cracked anyway, I don't know what they did, I noticed it on the bus, go a little further, don't entrust it to anyone. By the way, don't let them tell you behind my back that since there was no electricity, I put the candle next to the tap in the bathroom and within a few minutes the edge of the shelf in front of the mirror broke. He said to my sister, "I will solve your problem, sister, don't worry**" but I don't know. I thought they would say goodbye in the morning after all these problems. Come on, they didn't do that, they didn't even call... Of course, they had to prepare for the guest group on the day we went out. I'm very sorry. I hope this kind of misfortune doesn't happen to the guests who will stay.
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