Crowne Plaza Bursa

The hotel location is very good. The room and bathroom are large and spacious. I recommend it.

I was really surprised how and why this hotel was rated so high. Even though I chose a non-smoking room online, we were directed to a smoking room. There was no obvious handle in the room, but the real shock was the belt of the bathrobe left on the bed. There was a wet belt and it clearly didn't smell like detergent. It smelled like wet water. So the previous customer's bathrobe must have been wrapped as it was. In terms of service, everything was cut down as much as possible. For example, there weren't even proper napkins, there was a napkin holder like you see in restaurants. Also, shower gel and shampoo were avoided as much as possible. For example, there was a bathtub but not even proper bath foam. There was only 1 head towel. Moreover, it was a superior room that accommodated 2 people. It was as if it was built to say that it had the smallest parking lot possible. It was hard to find a place. Frankly, I don't think this hotel, which I booked by looking at Google reviews, deserves such a high score and high price. As a result, I was not satisfied with the hotel at all.