"After a long time of entanglement, I finally gave a bad review. I wanted the operator to really understand where the hotel's problems were, how to manage, how to change, how to improve.
Advantages: Hotel location is good, the room is big enough, the furnishings are quite satisfactory, the indoor temperature is very high, basically half-covered quilt at night
Insufficient: After check-in, open the quilt and find that the sheets have hair
I didn’t know the front desk phone, and I didn’t bother to find it. I opened the door and found that there was a room cleaning staff at the other end of the corridor. I called out because the distance was far, at least 40 meters away, the other party may not hear clearly, because it was mid-afternoon time, some guests should be in the room, So I didn’t dare to shout too loudly again, the waiter, this time she heard it, she asked what to do, I said you come over, she replied, what’s wrong, I raised my voice and said you come over, I have something here, she looked at me for a few seconds, then turned her head in the opposite direction, and then said something, Wait a while, I was very annoyed, first of all, at such a long distance, I can't state my problem, secondly, even if I say my problem loudly, will it affect other guests? In addition, the other party is a minority, and there are some language barriers to communication, plus the distance is so far...
A few minutes later, the waiter arrived in my room. I pointed it out to her and asked to change the sheets and quilts. I didn’t apologize. I said that I cleaned the room today and I was too tired.
Well, I hope the hotel can change and improve, at least let its staff understand what is polite and what is respect"