Hideaway Retreat
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Burnt Pine

Hideaway Retreat

George Hunn Nobbs Road, Burnt Pine, Norfolk Island
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Located in Norfolk Island, Hideaway Retreat is by the ocean, within a 5-minute drive of Mount Pitt and Bounty Folk Museum. This apartment is 2.7 mi (4.3 km) from Kingston and Arthur's Vale Historic Area and 3.3 mi (5.4 km) from Anson Bay.Show More
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hotel overview picture
4/5Cleanliness: 4.0
All 15 Reviews
Amenities
Golf CourseOutdoor Swimming PoolSnorkelingHikingPrivate ParkingFreeAirport Shuttle ServiceFreeTennis CourtBowling AlleySquash CourtLuggage Storage
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Surroundings
Airport: Norfolk Island Airport
(1.3 km)
Landmarks: Ferny Lane Theatre
(370m)
Landmarks: Botantic Gardens
(500m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Guest Reviews(15)

4/5
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4
  • Service4
Guest User
March 16, 2024
I stayed here with a friend for 6 nights and were really looking forward to some great accommodation. We were completely disappointed by this “retreat” and it is not at all like the pictures. There was cockroaches everywhere, no Wi-Fi, the entire property (which is quite large) and grounds were very poorly maintained and were not pleasant to visit. The parking was very average and accompanied with the poor ground’s maintenance caused for a very expensive trip. A palm frond fell on our hire car overnight and smashed the windscreen. The owner was quick to call it an “act of god” rather than a lack of action in maintaining their ground and took no responsibility, leaving us an extra $1500 out of pocket to replace the windscreen. Owners were unhelpful and rude. Rooms were musty and had very basic amenities. Would not recommend staying here at all.
Cheryl
March 3, 2024
Absolutely a hideaway as the name of these apartments indicate. Friendly hosts and only too happy to accommodate. Property is aged but in the process of rejuvenation. Lovely place to stay. Thank you Ruth & Beresford.👍
Denise
September 11, 2023
It was a nice quiet area but quite run down & mouldy. New owners learning the ropes & had a lot on their plate. We were greeted wonderfully at the airport & escorted to our stay. No input during the week personally. We went to were there house was being renovated to ask questions. Very friendly & nice when approached. Lots to learn …
Guest User
September 10, 2023
Cockroaches everywhere. They offer wifi but you have to drive up the hill to get it. Basic amenities for the price. Awful stay. Roads not maintained and potholes everywhere. Expensive accommodation and you have to pay for washing machine. Place up for sale. Charge for everything.
Guest User
September 5, 2023
The online pix and description do not reflect the reality. Not welcomed by (new) owner, she had no record of the reservation and told us we would need to pay again. I had receipts. The apartment was musty, dingy, poorly lit, shabby and needing a deep clean. Cockroach on the face during the night isn't good. smoke alarm was detached from the wall, clock not working, light fitting and skylight full of dead bugs, flyscreen need cleaning. These things on their own are no big deal, but with one after the other, it's a no from me.
Guest User
January 31, 2023
Stayed here for 7 nights in self contained accommodation, minimal basics supplied for your stay so bring your own toiletries. A good place for bird watching set amongst lush gardens and forest, with various fruit trees too. Laundry facilities available here and the wifi was very good. We didn’t use the supplied mobile phone - which you have to pay credit for. The manager Karen was great and very helpful to answer any questions you had.
Guest User
January 31, 2023
Older unit needing updating. Musty smell in rooms. No tea/coffee maker only kettle. Lumpy pillows. Wifi works most times if you walk 100 metres up the hill. Pics on the internet look better than actually being there. When you run out of toilet paper, tea bags etc you have to buy your own. Coffee sachets 14 months out of date. Nice bird life. Website could be more informative for tourists.
Guest User
January 31, 2023
With 3 friends we booked a week at the Hideaway Retreat and it was just awful!! We scored the lower units - definitely the cheap seats. Wifi was advertised but it only worked if you drove up a steep hill to the top of the hill. When we drove our car up there and parked in the only place available we were told rudely to move. Both units were dark, dated and musty. There were cockroaches of all sizes. It was impossible to walk to town as the drive was steep, dark at night and a long walk. The door to one unit was impossible to close without extreme strength. There is no sound proofing between floors so we heard every step the upstairs guests took. When we looked at the reviews here my friends and I were shocked! They are untrue and contrived - the place is a dump! It is by far the worst accomodation any of us have ever experienced in Australia!
Guest User
January 31, 2023
Had a great stay with our family daughter ,son in lawand 18month twin granddaughters. Karen was extremely helpful organising a van an cots for us. Hideway is close to town but on acres with fruit trees. Rooms were clean and it was very quiet. Would stay here again if we came back to Norfolk

Property Policies

Check-in and Check-out Times
Check-in: 14:00–19:00
Check-out: 07:00–10:00

Front desk hours: [Mon-Sun]08:00–18:00

Child Policies
Children aged 12 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

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Property Description

  • Opened: 2012
  • Number of Rooms: 8
Located in Norfolk Island, Hideaway Retreat is by the ocean, within a 5-minute drive of Mount Pitt and Bounty Folk Museum. This apartment is 2.7 mi (4.3 km) from Kingston and Arthur's Vale Historic Area and 3.3 mi (5.4 km) from Anson Bay.

Don't miss out on recreational opportunities including an outdoor tennis court and a seasonal outdoor pool. This apartment also features wireless internet access (surcharge), a picnic area, and barbecue grills.

Featured amenities include luggage storage, laundry facilities, and a library. Free self parking is available onsite.

Make yourself at home in one of the 9 guestrooms, featuring kitchens with refrigerators and ovens. Flat-screen televisions and DVD players are provided for your entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include phones, as well as separate sitting areas and microwaves.

Services & Amenities

Outdoor Swimming Pool
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Frequently Asked Questions

How much does it cost to stay at Hideaway Retreat?

Prices at Hideaway Retreat are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hideaway Retreat?

The closest airport is Norfolk Island Airport. It is 1.3 km from the hotel and approximately a 18minutes journey by taxi.

What are the check-in and check-out times at Hideaway Retreat?

The check-in time is after 14:00 and the check-out time is before 10:00.

Does Hideaway Retreat provide airport transfer services?

Yes, Hideaway Retreat provides airport transfer services.

What amenities and services does Hideaway Retreat have?

Hideaway Retreat has the following amenities and services: Outdoor Swimming Pool, Golf Course, Snorkeling.

Does Hideaway Retreat have a swimming pool?

Yes, Hideaway Retreat has a pool. Pool type: Outdoor Swimming Pool.

Does Hideaway Retreat have fitness amenities?

No, Hideaway Retreat doesn't have fitness amenities.

Does Hideaway Retreat provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Hideaway Retreat have non-smoking rooms?

Please view the hotel listing for details.

Does Hideaway Retreat have a restaurant?

No, Hideaway Retreat doesn't have a restaurant.

About This Property

Nearest AirportNorfolk Island Airport
Distance to Airport1.3KM
Hotel Star Rating3