Top rated hotels in Burlington

Holiday Inn Express Burlington
4.2/596 Reviews
We booked a 2 night stay at this hotel through ******* but then we had to cancel the reservation 23 days before the expected stay. We were sent the cancelation thru both ******* and ihg! So we thought we were fine but on the day we were supposed to check in they went ahead and charged our debit $732 for both nights and deposits! Well when we went to go check into another hotel we were surprised to see that IHG put through the charges!! We were highly upset and made a call to the hotel read them the policy and asked how they get off charging us after we cancelled 23 days prior! They pretty much told us oh well can't help you!! Now would you be highly upset/ enraged for the manager telling you this of course you would be. So we had ******* call them to explain that they can't change policy like that and discriminate and say they don't like our tone on the phone and oh well can't give money back!! I would never stay with IHG again and I'm a platinum member!!! Such bs honestly!! Thank God for ******* taking my back and giving our money back! IHG is a scam!!!

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