Burgos Hotels with Bars

A 10 to the attention. I was wrong at the reservation date and they changed it without problem. I am very grateful. The hotel is very well located, although the parking, 20 euros, is a lot expensive. The hotel was very comfortable and very comfortable. The room, by the way, is huge.

Exceptional location, entrancing view from our room, beautiful hotel exterior and interior, well-appointed, spacious and comfortable room, engaging staff, excellent service, delicious meals! Need I say more? We just loved our stay and we all long to go back!

Nos alojamos en este hotel ya varias veces. Se encuentra al lado del campus universitario, a las afueras de Burgos y la zona nos resulta cómoda para quedarnos. Digamos que somos clientes habituales. Es un hotel modesto, con mobiliario clásico e instalaciones antiguas y algunas estropeadas o rotas, pero económico y bastaste limpio. Aunque el desayuno es demasiado caro para lo que ofrecen y hay una cafetería estupenda justo al lado. Reservamos siempre habitación doble con cama de matrimonio o triple según necesitamos. Pero la última vez que nos alojamos allí, al llegar a recepción la chica que nos atendió cambió la reserva que teníamos ya hecha de habitación en el ático por otra habitación en la primera planta que ella consideró mucho mejor, especificándonos que era más cara pero que nos mantendría el precio, (preferíamos nuestra habitación en el ático, pero no dijimos nada). Cuando entramos a la habitación vemos que son dos camas de 90 separadas. Bajamos de nuevo a recepción y le decimos que preferimos cama de matrimonio como las que tienen en el ático y nos responde que no tienen camas de matrimonio, que en el ático también son camas separadas y que nos tendria que cobrar un suplemento por la bañera de hidromasaje. Que si queremos, nos junta las dos camas de 90 en cuanto pueda, porque no puede dejar la recepción sola. En fin, todo un misterio. No le hicimos juntar las camas, pero la situación fue bastante decepcionante. Suerte que por la zona hay muchos más hoteles donde elegir.

Excellent accommodation. Luxury and very well located to visit the city of Burgos walking. A very well-equipped room. A parking under the hotel but very expensive for the night

The hotel is well located, near the cathedral (10 minutes walking). If I return to Burgos I will certainly host here again.

We spent one night at this hotel and occupied two adjoining premium rooms. I don't think we will return to this hotel the next time we visit Burgos. Let's start with the positive points: the staff, the location, the breakfast, the characteristic perfume in the lobby. As for the disappointing/surprising points: A global advanced state of wear and tear (knocks, marks, stains), a surprisingly noisy lift with a warped cabin, a postage stamp-sized television, a sloping washbasin where water stagnates, a composite bathtub that makes worrying cracking noises, missing soap, the air temperature in the corridors is far too high... The main fault remains the capacity of the car park which is ridiculous. The hotel does not reserve the parking spaces, which allows it by refusing to cancel rooms after 6pm not to lose clients who would not be lucky enough to arrive early enough to have a space in the garage located in the basement. we arrived at 8pm and this was our case. The most surprising thing was the impossibility to reach the reception by phone on the two numbers provided. About ten calls made by two different phones during more than an hour were all picked up automatically, nobody answered but we could hear the background noise of the reception. When we arrived, the reception noticed the problem, expressed its surprise but did nothing to correct the problem at the time. Strange... We definitely expect more from a 4 stars hotel.

Located in an industrial area 10mins north of Burgos town with ample free parking. We utilised this hotel as our last night stopover before catching the early afternoon ferry from Santander. Easy access onto the main road network and just under 2hrs drive to the ferry port. Unfortunately the day of our visit was a public holiday in Spain so the hotel was brimming with guests in the in house restaurant and the reception guys were obviously not happy having to work from the lack of welcome and expressions on their faces. Never the less the room exceeded our expectations in view of the very good room rate. Good size and very clean room with very comfortable beds and everything you need in the bathroom. Good for a one night stopover before catching the ferry.

Buen hotel, estilo clásico pero muy bueno. Limpio y con camas cómodas. Habitación no muy grande pero suficiente y baño muy limpio. Muy próximo al centro, a unos 10 minutos andando de la catedral. Recomendable para una visita a Burgos. Personal de recepción muy atento. Dispone de parking subterráneo.

My partner and I are staying at Hotel Rice Reyes Católico in a group booking as part of an arts festival in beautiful Burgos, Spain. We have been in Burgos 17 times (but who’s counting?), so we know the town and the hotels. When we arrived at the hotel and went to our room, it was stuffy. We turned on the air conditioning, but nothing happened. No cool air came out of the vents. We left, had dinner, and returned around 11 p.m. Still no air. We asked the night desk clerk about the AC. He said, “Do you have a fan?” We said that we didn’t, but when we entered our room, we saw that a fan had been brought to the room. This fan was our air conditioning. In Spain. In July. On day four of our stay, the fan is still our AC, despite repeated requests to the front disk to have the AC fixed. The response is always, “We hope that the AC will be fixed today.” Hopes and prayers, y’all. Our room, upgraded from a basic domicile, is barely large enough for two people and their luggage. The closet space is minimal, and you can’t hang a suit jacket without it touching the.bottom of the closet. This is a dorm room or a youth hostel, not a hotel. Furthermore, our upgraded room is on the back of the hotel, with a view of a concrete wall. Charming… And then there’s the smell of sewerage that permeates not only our room, but the rooms of our colleagues. Funky and nasty, to say the least. The breakfasts are barely adequate. The soggy tortilla, the most typical dish in Spain, is inedible. Really? If you are planning to visit Burgos, one of the preeminent smaller towns in Spain, with the most impressive cathedral in the country, please do yourself a favor and don’t stay at this sinkhole of a hotel. There are plenty of better affordable options. The hotel has the nerve to call itself a four-star operation. It’s a two-star hotel at best, and given our experience, it’s actually a one-star establishment. Avoid at all costs.

I worked in the hospitality industry for 10 years. If this is a ”3-star hotel” then I'd hate to see what a 2 or 1 star hotel is. Who gave them 3 stars? There is not even a concierge or manager onsite, but rather a young desk agent and servers running the hotel with zero management experience. I ordered a salad from the hotel restaurant and 20 minutes later, still hadn't received it. When I inquired where it was, I was told that there was only one person working in the restaurant kitchen. A 3 star hotel with only one person working in the restaurant's kitchen? I don't think so. They had zero ability to remedy the situation but could only make excuses. I watched people that ordered after I receive hot food, but the kitchen couldn't even put out a cold salad in a timely fashion. If this is a ”3-star hotel”, then I'll stay in a Motel 6 and still get better service.