Hotel Nawal Sagar Palace - Bundi

Great hotel for views and I recon would be even better during the summer. You get the view of the Nawal Sagar lake and the city palace. Unfortunately bathroom faucet at sink was slightly loose so had to be careful. But overall comfortable stay and had a balcony directly facing the fort. We only had breakfast here and I could have asked for more Indian style breakfast but had a lot of the buffet. Pasta is lovely. Masala chai also lovely - not sweet which is what I like. Customer service - Ravi is very accommodating.

A Disappointing Experience at Nawal Sagar Palace I recently stayed at Nawal Sagar Palace in Bundi and was thoroughly disappointed by the unprofessional and rude behavior of the manager, which overshadowed the charm of the property. Here are the key issues we faced during our stay: 1. Rude and Arrogant Manager • When we inquired about the check-out time, we were informed it was 10 AM, which is earlier than many other places. When we mentioned that late check-outs are common in cities like Jaipur, the manager arrogantly responded by saying, “In Jaisalmer, guests are kicked out as early as 6 AM.” Such remarks were uncalled for and unprofessional. 2. Unfulfilled Promises for Bonfire Arrangements • Before our arrival, we were assured that all arrangements for a bonfire would be made. However, upon reaching the property, no preparations had been done. When we approached the manager, we were told to arrange the seats and wood ourselves. To make matters worse, we were instructed to clean up after the bonfire before returning to our room. This was highly disappointing and completely against the concept of hospitality. 3. Overcharging and Poor Service • No mineral water bottles were placed in the room, which is a basic expectation. Instead, the bottles were charged separately. When we pointed out that some bottles remained unused, the manager flatly refused to take them back, stating they had already been billed. Instead of resolving the issue amicably, he handed us a challan for the payment, further adding to the inconvenience. The unprofessional attitude of the staff, particularly the manager, ***** with the poor service and unmet promises, made our stay unpleasant. While the property itself might have some charm, the management’s behavior and lack of customer service ruined the experience. I wouldn’t recommend this property to anyone looking for a hassle-free and enjoyable stay in Bundi.

I was a stay one night,the hotel was a very good and the host madu was a nice person smilly face every time. He brief history of the hotel and Bundi. Room is very good Air conditioning is little bit problem but madu is there change the settings after good working. The hotel near lake and Bundi fort. I had a dinner in the garden food is very tasty but a big problem for the food serve staff is not professional everytime talking on the phone not wear the shoose, seating on the food table I talk to him (madu) he is tell me we improve the staff management. I hope you improve the big problem and I will come back after fev months we look. I was give 4 only for madu and food.

We have come back again to meet Ravi the owner of this simple but very comfortable hotel we fell in love with hotel and bundi last time we were here the garden beside the lake is pleasant place to eat and the staff are always helpful. Bundi is a small town that has kept its old world flavour here you won’t find mc Donald’s but small intimate streets leading down from the palace that looms high on th hill behind the hotel. Kiplings India still breathes in those small streets and alleys

Its A Good Hotel in Bundi "Nawal Sagar palace". Rooms Are Big and clean, Beautiful Garden And they have also Restaurant. But if they like can improve also few small things, Rooms can be more clean. Staff is good but they can also improve them self like in Behaviour And can keep smile Also on face which guests Are expecting.

A welcome with a warm smile from Madhu set the tone for a wonderful stay in Bundi. The historic hotel is on the edge of a lake. The large rooms furnished with historic pieces and the hotel is clean and very well situated to enjoy the charms of Bundi.