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"The hotel is very clean and the service is also very good. The fan is broken. We checked in very late and we probably didn't have to rush to replace it. In summary, it is very good, comfortable and clean. I will come again next time."

"The room was large and clean. The front desk staff was polite and helpful and happy to answer our questions. There are not many shops around, but there are restaurants within 5-10 minutes' drive, and it's not far from Bogongcheng."

"Good side: 1) Strategic location for food and meeting customers near Bukit Mertajam. 2) Price lower than Citadines (same building) 3) Got washing machine. Neutral side: Self check in Bad side: 1) Found fire ants (got bitten and caused bad inflammation) every days. 2) Reported the fire ants but nothing was don't for 2 days (stayed 5D4N) till I ask for solution. 3) Service is bad, didn't even apologise after I tell them the problem and also reminded them that they didn't 'courtesily apologise'. 4) The gym is just an old gym rack which is spoilt and few treadmill. Conclusion, won't go again unless they change their behaviour."

"Nice location and nice food as well around the road. Definitely will book again. Thank you!"

"Nice place, clean & comfortable. Fast check in & front desk friendly. Will come back again when I go to Penang."

"Overall the apartment is cozy. We loved the stay. The swimming pool is very basic type just meant for kids. There is a table tennis and a simple gym for guests. The apartment is clean. However after the next day os our stay, my wife's eyes was bitten by some bugs which we found at the master bedroom. Her face and eyes got swollen badly. I search online and found out that these bugs are very poisonous. I know the hotel management can't control the bugs from flying into the unit. But we as guests shouldn't suffer this kind of painful experience too. The management has yet revert me of what action should I take now.. I am writing this review so that all guests should always check their unit for these flying bugs. Other than that, this apartment is a good choice to stay. Staff are helpful and friendly too."

"First time lodged in the hotel. Surprised that the room is not small compared to other budget hotel at the similar price. Room was big, clean and staff was friendly. Aircond is of bigger size and works perfectly for me. Excellence budget hotel for business travellers that aim for clean, cheap, friendly and nice location!"

"Clean and new. Will definitely stay again when go back to Penang. Also many eateries around the area."

"One of the best hotel which I have ever stayed. In the center of Icon city, modern facilities and they have free sauna 24/07. However, it might takes more than 20rm for car park per night."

"It was a great stay. Just that the google map does not provide us with accurate direction to the hotel. Entering from the highway, it says the hotel would be on our right when its actually on our left. Check in was smooth and easy. Finding our room is also easy. The room was spacious and clean. I was just a little disappointed when I asked for a prayer mat and they said they used up all of them already. Every of the amenities provided are good, but why don't you provide a prayer mat as well in the room? Breakfast was also good, though they arent so much varieties, but the kitchen staffs might be understaffed or something? I noticed theres only one waitress cleaning the tables, the girl who manned the counter also helps in the kitchen, food that are finished took time to be topped up."