Guest User
March 31, 2025
We booked a double room through ***********, requesting separate beds. Upon arrival, we were given a double room with a queen-size bed. This room was small, smelled of cigarettes, and was damp. The bed was super small (almost a queen-size bed). The concierge was very kind and upgraded us to a triple room, where the mattresses were old and soft. During our four-night stay, the bathroom was never cleaned and the towels weren't changed. We had to call every day to request new towels. Breakfast is average: toast with jam or croissants, coffee with milk, and orange juice. The lady serving breakfast was super friendly and attentive. The location is very good, close to Palermo's bars and clubs, and also close to the Bosques de Palermo and the zoo.
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