Algodon Mansion

The hotel is in a very good location in Recoleta, a converted palacio, where we had 2 adjacent rooms for 3 nights before returning to Europe. Rooms are large and of modern design, as are the bathrooms. At this level however, one would expect a safe that can fit a laptop, and accessible power plugs (or USB connections) by the bedsides, but there is only one line of 1 power plug each of different international types at the desk, and no USB. The lighting system is a bit difficult, and as there seem to be two parallel systems we could not fully work out its operation, and also could not find a working nightlight in the bathroom, and there is no make-up mirror as a substitute. Walls are quite thin, as you can actually understand people talking in the bathroom next door. The air conditioning system works well, but the unit in the hall outside the room door was so loud, that we could hear it through the closed doors. The team was friendly, but we were the only guests at the time, so services were at a minimum, and a strange feeling of solitude prevailed. The room had likely not been used for some time, as we killed a spider in the bathroom mat when opening, and the bathroom sinks drained very slowly. The pool on the rooftop is small and not heated, and under “surveillance” from the windows of the tall neighboring buildings, so we might not have used it even on warmer days. The hotel does not have a restaurant, but a lounge and snack station in the lobby, where the front desk receptionist will serve free drinks and snacks on demand. We bought some pastries in the very good pasteleria on the other side of the street, and had it with coffee in the lobby, which was very nice. For breakfast, hotel guests are sent to the Tea Connection next door, a franchise with completely unacceptable levels of service and food quality. When we came in at 08:15 the first morning, there were only 2 other guests. The waiter took our order and then chatted with the barista for 20 minutes and they had their coffees, until they finally decided it was time to prepare a (very poor) cappuccino for us. It was served with cold eggs on toast … The friendly hotel staff offered to get breakfast to the Lobby Lounge after our first morning experience, which worked o.k. Would we come back next time in BsAs? Probably not, as the price/service ratio appears unfavorable compared to other options in the area, and facilities and service levels here are not even close to expectations for a 5-star rating. It is a nice boutique hotel with limited services in a perfect location, but more than ten years from its initial Tripadvisor badges, and when the hotel was a Relais & Chateaux member, it might benefit from a technical and conceptual make-over.

The staff is great and we enjoyed the breakfast being delivered to our room daily. Great location, plenty of restaurants within walking distance. We had some bathroom leakage which they addressed pretty quickly. While they offered complimentary glass of wine daily, their selection is pretty limited. Overall pleasant stay but would stay the place is overpriced but this seems to be a common theme in Argentina.

My husband and I truly enjoyed our stay at this luxurious boutique hotel, which combines the charm of a former mansion with the modern amenities expected in 5-star accommodations. The staff was outstanding, providing personal service without being intrusive. They were warm and welcoming, communicating with us before our arrival until our check-out. Rodrigo, Tomas, Franco, Giuliana, and Pablo offered excellent suggestions for places to eat and activities. If we needed reservations, they were quick to arrange them. They were also kind enough to store our luggage while we traveled to Iguazu for a few days. When we returned to Buenos Aires, our bags were waiting for us in our room. Additionally, they arranged for a late check-out on our departure day since we had a late flight home. We also enjoyed the newly renovated rooftop pool. It was small but perfect for cooling off after a day of exploring the city. Our room was spacious and comfortable, and the bathroom featured a large soaking tub. We especially appreciated the complimentary wine from their vineyard in Mendoza, which was always available in the lobby lounge along with delicious pastries and small sandwiches. We will always remember our first visit to Buenos Aires, thanks to the wonderful team at Algodon who helped make our stay special. We look forward to returning!

Our third stay, and we keep choosing them because of the excellence of the place, the kind, absolutely helpful staff, the great location and the insuperable comfort they provide. Attentive, informative, helpful, kind. From front desk, to house keeping, to bar, to maintenance. All admirable people that know their jobs and will go above and beyond. We love this place and its people. Gretel, Juliana, Valentina, Guillermina, Luisa, Leonardo, Rodrigo, Tomás, Franco, Enrique, Juan and all.

Boutique hotel with exceptional staff! Such a welcoming place where all who work here are helping to ensure you are comfortable and enjoying your stay. There are add’l nice touches the hotel provides to their guests - area off the lobby has rotating snacks and beverages throughout the day, no cost mini bar in every room, all en suite rooms, large bathrooms and more. Bonus that the property is in a great location and is walkable to many of the sights, museums, great restaurants and just exploring. Repeating how friendly and solicitous the entire team was to us everyday. I would stay here again!