Guest User
August 13, 2024
The Hacienda del Conde Hotel was a huge disappointment. From the moment we arrived, the service was mediocre, and the staff showed little willingness to meet our needs. The facilities, although advertised as luxurious, were clearly neglected and in poor condition. The room, far from being comfortable, had an unpleasant odor, and the furniture looked outdated and worn. The air conditioning didn’t work properly, making our stay uncomfortable. Additionally, the hotel’s restaurant was another major letdown, with a limited menu and low-quality food. To top it off, the price paid was in no way justified by the experience. I wouldn’t recommend this hotel to anyone seeking a pleasant stay.