Hotel Admiral

Our stay was so bad that we abandoned our booking, even though they refused to refund the unused days. We only stayed the first night as we had been unable to speak with the general manager on the day of arrival. Misleading Room Descriptions: The “comfort room” we booked was nothing like the picture. The actual room was much smaller and less comfortable. The hotel misrepresents itself in many ways. Rude Management: When we complained about the room the desk clerk admitted the room in the picture was much larger. However, he couldn’t help with reservations and promised the manager would speak to us at 6pm. By 7pm, we found out the manager had left at 3pm. When we finally tracked her down the following day, she avoided us and claimed all rooms are classified as “comfort rooms” regardless of the pictures. They refused to work with us or let us end the booking early, justifying it by saying the booking platforms list the square meterage. We happened to have a measuring tape, the room was 4 square metres smaller than listed even including the unusable closet space. There is no elevator, when we raised this with the general manager she insisted it is clearly listed on all booking platforms including the one we used and their own website. When we asked her to show us where it was listed, she finally admitted that it is not listed anywhere. Not a 4-Star Hotel: Despite its name, this is a 3-star property at best. Poor Amenities: The room lacked basics like instant coffee, sugar, or even a teaspoon. Minimal Cleaning: Room cleaning consisted of handing us fresh towels and an extra roll of toilet paper. Sub-par Breakfast: The buffet consists of 3 small tables of options, nothing is labelled, and any attempt at an enjoyable breakfast conversation was made impossible by their choice to blast Eminem at a volume that would be more fitting at a dance bar. Montenegro is a beautiful country with welcoming and friendly people, don't bother with this place it lets both its people and country down terribly.