M-Square Hotel Reviews

Worth recommending, good

It was amazing. leonardo has a perfect location. the room is nice and clean and the service is just fine. the elevator is disadvantage because they have only 1 which is quite slow and serve both employees and customers so you need to wait a lot.

The location was perfect, staff were very friendly and helpful, (check-in staff spoke fluent English), Hotel was spotless and modern inside and was easy to access by foot or road. Central Budapest location easy walking distance to the Danube, St. Stephen's Basilica and the Market regions. Recommended. Be sure to visit the unique New York Café nearby.

Perfect location could literally walk everywhere in 10 minutes, staff were great and rooms were very large

The receptionist was extremely rude and unhelpful. During our stay, a fire alarm went off, and several scared guests crowded in the lobby. He did nothing to ease our stress and if anything exacerbated it - he dismissed everyone’s worries as if we were crazy for being concerned, refused to call the fire brigade, refused to call the manager, and at one point left the lobby full of scared and confused guests because he was “stressed” and “needed to take a smoke break.” We explained to him multiple times that he had to call the fire brigade for us, as no guests spoke Hungarian and thus could not communicate with the firemen. He continued to refuse, stating that it was a crime to call the fire brigade (50-2000 euro fine, to be exact) when there was no fire. We asked how he was certain there was no fire, and he replied that the alarm went off due to steam coming from a shower. We asked him how he knew this, as he was not a fireman, and he snapped back that we were not firemen either. He continued to refuse to call the fire brigade even as we showed him the employee handbook and found the Hungarian fire safety laws and read them to him out loud to demonstrate that there was no fine. Overall, we would not stay here again. He was rude, condescending, inconsiderate, inhospitable, and should be fired. The hotel should strongly consider updating their fire safety instructions for employees, as this young man’s understanding of fire safety protocols and Hungarian law was lacking.

Great location, nice and clean hotel. Towel rail didn't work so towels didn't dry properly, teabags not replenished every day Requested extra pillows but never received them Minor *******

Great hotel in a perfect location, with tons of restaurants and pubs around, and a short walk to the main sights around the river. If you take the bus to/from the airport, and or the different stations, the stop is less than 200m from the hotel, also connected to all trams and metro lines within a short 5 min walk. Also, pay for the breakfast! It is absolutely worth it. It is a tasty, varied buffet with convenient hours. The staff is friendly and helpful. Five star stay overall!

Excellent location. Very nice hotel with updated bath. Friendly and helpful staff. Good breakfast. Highly recommend.

I had read some reviews that had made me a little nervous before going but couldn't have been happier. Friendly, helpful but totally unintrusive staff; nice clean and comfortable room; great breakfast and excellent location.

Great location, breakfast, wifi, service and cleanliness. Nothing to complain about.

Friendly staff, excellent breakfast area, within walking distance to transportation & restaurants.

The location is good. The room was nice,but was not clean for 2 days. Some if the things was not working. I was asking to speak to the manager and was rejected. I am traveling to Budapest every 3 months but first time in this one.

Excellent location. Within walking distance to many attractions. They had coffee pods and bottled water every day. Our room had a bar fridge which was convenient. Grocery store close by if you need more drinks. There was coffee station in the lobby which was great. They only thing not up to standard was the towels. They were not soft. Definitely they were very well worn.

Well situated hotel in the heart of Budapest. Very clean room, the staff were polite and very welcoming. Breakfast was of a good standard with a wide voice for the whole family.