Guest User
September 22, 2021
This hotel has great pictures and reviews in digital. The hotel building exterior and location are stunning. BUT ...the interior is really tired, stuff looks unhappy, hotel needs renovation. We got unlucky and where placed in really small hostel like room - not 4* value at all. Unfortunately we did prepaid the stay for 3 nights - but could not stand more than one. The beds mattresses where dirty, the bathroom broken - water from bath comes up from floor, in the room we got very heavy drainage smell, furniture requires renovation and hotel in general has cleanness issues. Be aware that the Gallert SPA complex is not included in hotel booking they just give you the 10% discount. Might be this hotel is good for some guests, but we got the worst possible room in the 4th floor. We did choose not to ruin the last days of our stay in Budapest - better to loose already prepaid money payed to Danubius Hotel Gellert Budapest and move to another hotel. Consider that as donation - to improve their premises. This hotel is so overbooked that they are not interested to pay attention to guests too much - when we did the early checking out nobody asked a single question - why so early or asked for opinion how was the stay ....