Daxiquefei
October 11, 2024
I wanted to give a five-star review on the day of check-in because the black guy who checked me in was very nice and I was very satisfied. But this bad review is for the white female front desk who checked me out! When I checked out, she asked me for a credit card. I asked her why, and she said that she was charging a fee for staying in the hotel for a few days. I thought it was a city tax, so I gave her the card! But it couldn't be swiped because I turned off the large amount swipe! I asked her why she swiped so much money, and she hesitated or said that I was staying here or something! Finally, I asked her if she wanted to swipe my room fee! The room fee was paid on Ctrip before check-in, so why did you charge me again? She said lightly, I made a mistake! This was definitely intentional! It was definitely not a mistake! This person just wanted to swipe the room fee once more, so disgusting and dirty! Everyone must pay more attention and don't be deceived by this person! It's also good to change to another hotel. W has such employees and management problems!
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