Rhonda
August 20, 2023
Terrible stay! Will not be returning. Ice machine was broke all 3 nights of stay. Shower drain was clogged all 3 nights. Staff was informed each night of this issue. VERY limited options for breakfast. Friday morning they were out of their limited options. No breakfast. Friday morning i asked for our dirty towels to be removed and fresh towels delivered. I asked at 8am. At 11:30 pm i returned to my room to discover that the soiled towels had been removed but no new towels had been delivered. Went to the front desk to inquire. Uncaring clerk said that all the towels were being bleached and i might be able to get some in the morning. Went to bed unable to dry my hands, wash my face, etc. Spoke to the morning clerk Saturday morning. I hadbeen lied to the night before. The towels had been in the dryer, someone just didn't want to do their job. Again, very disappointing. Do not recommend this hotel!