Relais & Chateaux Hotels in Bucharest

Need to pay to use the swimming pool, a bit odd. And the hotel gym is not the same building, it has to go to another place, and you have to go to the front desk to get the card. so troublesome. The hotel's pool restaurant is unpalatable.

Excellent customer service, especially from Marcel the bells captain and Monica, the bar manager. The rooms were spacious and comfortable, bottled water and lovely small touches of bath salts and chocolates, and the gym/pool quite remarkable.

This hotel is a little tricky. Do not book the regular rooms because they are tired and the beds look soggy and used. They need to do a little bit of work on the interior in the carpets on the outside of the rooms. Only stay in the suites are and above cuz they're great. But the superior room and the regular room are not to my liking and a little depressing. But I would stay this hotel anytime I was in Bucharest but only in the sweets and the studios not in the regular tired looking hotel rooms. One of the major benefits of this hotel/aparte hotel is that it has a fantastic hot tub/ jacuzzi and it is right next door in the gym all you have to do is sign in. I love the hot tub and I love the pool especially in mid-December when everything was freezing. I would stay here anytime I visited Bucharest. The food in the restaurant is okay relatively okay value for the money and service is good. Also the women at the front desk are very helpful and accommodating.

InterContinental Hotel Athenee Palace in Bucharest stands as an epitome of luxury and refined hospitality, offering a stay that is brimming with elegance, comfort, and impeccable service. My experience at this hotel was marked by grandeur, enveloped in a historic charm that resonates with the vibrant spirit of Bucharest. From my arrival, the staff exhibited unparalleled professionalism and warmth, making the check-in process a breeze and ensuring every request was addressed with meticulous attention. The genuine dedication to guest satisfaction was a constant theme throughout my stay, creating an ambiance of hospitality and warmth. The room was a sanctuary of luxury and tranquility, adorned with tasteful décor and equipped with state-of-the-art amenities. The meticulous maintenance and immaculate cleanliness highlighted the hotel’s commitment to excellence, providing a serene retreat from the lively energy of Bucharest. The gastronomic offerings at the hotel were a culinary voyage, showcasing a diverse palette of flavors ranging from traditional Romanian to international cuisine. Every dish was a celebration of taste, beautifully presented, and the elegant dining setting enhanced the overall culinary experience. The hotel’s prestigious location in the heart of Bucharest is a substantial advantage, offering immediate access to a plethora of cultural sites, entertainment venues, and exquisite dining options, allowing guests to explore the multifaceted charm of the city with ease. In conclusion, InterContinental Hotel Athenee Palace Bucharest emerges as a distinguished enclave of luxury and cultural richness, blending opulent accommodations, gastronomic excellence, and unrivaled service. For anyone seeking to immerse themselves in the splendor and vibrancy of Bucharest while indulging in lavish comfort, this hotel is a quintessential choice.

The hotel is well located. The interior of the hotel is nice. But the room, better to renew. Room 101 requires the new carpet and renew most of the furniture. The breakfast is nice. The parking is limited with max high of the car 1,9 meters.

From the outside the hotel looks very beautiful, but from the inside everything is more modest. Standard rooms are not too spacious - for five stars it seems a little cramped. Breakfast is quite up to the standard of the hotel. Varied and you can order porridge, for example.

From the first point of view, is the best hotel in the Old Town with the best staff you can ever find. I usually stay here when I need accommodation in Bucharest. The food is great here, everything is fresh and tasty. I have to thank to the front office team for the warmest smiles I could get. Many thanks to Carmela, Catalin and Iuliana, they helped me with the pick-up service from the airport, booking a tour to Carpathians and having my room ready on time.

Hotel location is wonderful - middle of the old city. Rooms are spacious enough but some of them are located over a street with a night club and are very noisy all night (especially lower floors) - this has to be mentioned at check in to relevant customers. Staff is very friendly and helpful - especially at reception. Rooms cleaning needs some improvement as some negligence showed and called for our intervention. Breakfast is great, large choice and comfortable dining room including outdoor seating Fitness center is quite small and at basement - could have been located on an upper floor facing the old city - would be wonderful

We stayed here with a group of people, we were all part of an organised tour. The room was clean & the breakfast good. However the hotel appeared to need finishing, a large open hole in the ceiling of the bedroom & also the electricity suddenly disappeared (although it did return fairly promptly for us.) However on the evening of our second stay they were obviously hosting a private event in the only bar area on the twelfth floor. We were refused entry & when we returned to reception on the ground floor, Improvement we were told to go out or request room service. At almost the same time a group of Romanian guests were offered drinks, naturally we objected to this & as a good will gesture they reluctantly offered us drinks. We were then asked to pay for them to which we all refused & after several phone calls they finally accepted this. My husband & I had a pre booked transfer to travel to the airport the following day. When my husband approached reception he was told he would have to pay them 370 leu & there was no such thing booked!! Our driver arrived on time & assured us it was booked & pre-paid & duly drove us to the airport. This is not an acceptable service for a 4star hotel, possibly there may be a language barrier/ misunderstanding or it could be lack of training & knowledge or even dishonesty. Which ever it was we would not be tempted to stay there again. Viv J.Norwich.UK