Guest User
December 12, 2021
about the stay we had at the hotel it was a worse experience we could have had to start the first thing That when we arrived at the room we found the room refrigerator to be empty when we asked the receptionist to have water in our room was that there is no room service, there was not even a bottle of water in the room or a coffee maker for a tea or a coffee the four star hotel is unjustified for such a miserable breakfast, on saturday morning i saw that there was a piece of bread in the bread which was there the previous two days the same piece Also the fruit that was on the buffet was not fresh at all, the corn in the fridge has been black for a long time, some of the food I was almost wrong and was not able to consume we went down to the restaurant for lunch At noon after some flight hours we had to eat. the food was in poor condition and could not be eaten. When I told the waiter he told me that the products are local and therefore not good quality on the second day in the morning we left the hotel We returned at 4:00 in the afternoon when we entered the room We saw that the room had not yet been cleaned and it was four o'clock And I wonder when he can clean a room in a hotel, as far as I know they clean Morning hours and not afternoons, the hotel as far as I know is not full and this is not justified . on Friday night We returned from the center at 8:00 we went down to eat and we were told that the restaurant was closed as well as the supermarket that is inside the hotel and that was closed and that if we wanted to eat something go to the supermarket which is next to the hotel, the hotel could not offer us even a bottle of water, we had no information from anyone that the hotel restaurant was closing at night and we could not find food. Also in the hotel area there is no living room to sit down to order a coffee and have to be all day in the city center. in the room there were some noises in the morning from the renovations that were taking place Also the TV in the room did not work I do not know why you have it. the room was all full of dust . for some reason there was no furniture in the hotel area and we had to be in the room all day, Also in the hotel reservation it was mentioned in the facilities that there is a fitness pool and sauna , then we were told that in order to be able to go to these places we have to pay extra money at the price of 15 euro per person for all that the hotel has to offer The price is too high and I'm sorry to say that It was a bad experience from a hotel.