Guest User
October 29, 2023
My husband and I have been guests at this awesome hotel for over 30 years. Generally, we come to this hotel twice a year for at least two weeks. This statement alone says a lot about this hotel. This year we stayed at the hotel in May for a month, and again in July for another month enjoying our retirement time. For us, the hotel is like, an oasis where you leave our daily problems outside of the premises. The moment we pass the gate, we sense the good energy. The surroundings are full of vegetation, and the landscape is well-maintained and the lake is another plus. The moment we enter the reception area we sense the warm welcome without even interacting with the staff due to, in my opinion, well-done interior design. All the staff are very polite, courteous, professional, and willing to go sometimes out of their way to solve any problems that may arise. The rooms are clean and comfy. To name a few of the staff members I will start with the bell boys Marius and Ionut. Then the reception team especially Mr. Bogdan Creanga I believe is the supervisor, who has all the qualities for this position, then the receptionist Ligia, Anca, Vlad, Florentina, and many others. The housekeepers, Silvia, Aura, Costina, and the newly hired housekeeper from Sri Lanka are also a very hardworking team and always have a smile on their faces. In the restaurant La Vitrine and the bar, Glucoza restaurant bar has. a great atmosphere nice music, the food is excellent ( they have a very good and talented cook) the staff is polite, courteous, and professional and all the time they exceed our expectations. To name a few Mr. Dan Donca , Mr. Rotaru Mihai, Ionut , Geoge Arius, Valentina. Another plus of staying at this hotel is you can enjoy the Wellness Club ( gym area, full-size pool ), and they have a very good gym trainer. and what we like the most is the steam room, dry, and Himalayan salt saunas. Thank you Caro Hotel for having us as guests. Mihai and Niculina Filiu. from Stamford CT, USA