Hotel Sir Royal

Service Quality: Guests frequently praised the friendly and helpful staff, noting their willingness to assist. Many appreciated the high level of professionalism and the warm welcome they received, making their stay pleasant and comfortable.(based on 1 review)

Cold and onlogical building. First thing you notice is that the lobby is at the first floor and that important things are hidden on the ground floor. So it is in name rolchair friendly, but because the conference and fitness is only be accessed by stairs it will lose this status. The elevator is added later, so it cold in the winter and warm in the summer. You need to bring your things to the sauna/fitness and change there. To get to the sauna you need to cross the fitness. Restaurant is inside the hotel building, but is most of time filled with no hotel guests. The hotel bar is guests only and I advise that they hotel creates that area for a hotel guest only area for eating. Ofcourse the situation during breakfeast time is oke. Then the restaurant is hired by the hotel for the hotel guests. The room was oke, the staff was oke, But pay at the moment of checkin was nightmare. It was not possible. Also cancling the access to the room by blocking the cards during the stay was not a nice thing to do. The night manager was too much time busy with solving problems of the reception did create. On paper they did have the stars and things, but it is a paper tiger. The hotel has no connection the local area. So taxis will not bring you there. The reception can not call a taxi for you as a quest, because this reason. Plus there is bus stop in front for the hotel going to the centrum of the city. But the parking space in front of the hotel is unsafe and too small. The mini bar is more then oke. It is a typical asian middle east hotel.