Beatrice
September 21, 2023
We stayed at this hotel for two nights. Overall it was a pleasant stay with a few exceptions.
the staff, when we checked in, was welcoming, offered to help with luggage as we had no elevator available because our apartment was in a next door villa. One of the 2 bedroom beds was clean. Overall it look clean until next day when my sister made her bed and had to use the shower.
I liked the location, even though ******* didn’t show it on their website, this apartment wasn’t in the actual hotel building but in a next door villa.
A few things I did not like at all were :
that one of the 2 bedrooms beds was dirty in a place where one would not look unless you were purposefully inspecting for cleanliness. We were way to tired to inspect the rooms for that and we SHOULD NOT have to. The rooms should be clean upon arrival. We asked for new sheets and they came made the bed.
A Big THANK YOU for that !
The shower drainage was extremely slow.too long of a story to write about here. Hopefully they fix the drain issue.
When my friend complained about the dry poop on her bedsheets the day after our first night there, one of the managers insinuated that she had done that and asked why did she not inspect for cleanliness upon arrival.
I’ve spent a lot of time in 3 star hotels in USA and never had to inspect for cleanliness.