Campanile Versailles - Buc

Restaurant is closed on week end and desk had a problem with the debit of your credit card may be you have to explain them how prepayment works to avoid this in the future however the stay was nice

One night a terrifying incident occurred during our stay here 3 weeks ago. My family and I were returning back to our room around 11 pm and we saw a young lady supposedly in her early 20s alone in the corridor. As soon we entered our room, within minutes the same lady (we could see her from inside) came by and started knocking hard on our door saying something in French. We couldn’t understand so we asked her if she could say that in English, but she couldn’t. We didn’t open the door instead called the front desk immediately to know about the lady. To my surprise, the guy on the other end said, “oh that girl”! I asked the guy if he knew her to which he quickly changed his statement saying, he would check and let me know but he didn’t do anything. Next day, my wife and I approached the lady at the reception, narrated the whole incident and asked her if she could find out about the stranger from the CCTV footage. She said that only their director has access to the CCTV. She too had no idea as to who that person was and why she was there at that odd hour. We didn’t get any update from her as well after that. It’s been 20 days now after we left the hotel, yet we haven’t heard back from them. This was such a creepy incident. I wonder what the lady’s intention was to knock that late night. Hence I am cautioning everyone staying there to be safe and never open your door to any unknown person. We could easily land in some trouble

Toilet not working, trash around the property hasn't been empty for. days and its full and flies are all around.

Because of delays at the euro tunnel we arrived late just after 10.30, we could not gain access to the hotel as the remote gates were shut, we called the emergency number given on the gate six times to no avail!, we ended up travelling to a nearby hotel which was fully booked do we had to spend a very uncomfortable night in our car, the next morning at 6,30 we went into the reception and Ty old the assistant what had happened and that we wanted to clean up in the room and have breakfast for which she charged us the full amount for a couple of hours use!!!! Very disappointing, I wouldn’t use this chain of hotels ever again!

Is just ok! Personal is friendly

Very good