Hotels Near Belgian Brewers Museum in Brussels

Before booking this hotel currently be advised that the lobby is under complete renovation and there is a temporary registration desk on the ground floor of the hotel. Additionally, they are installing new elevators, however the existing elevators are very old and one of them wouldn’t service the floor I was staying on. The rest of the hotel has been completely upgraded, with very nice rooms. The main issue was that Belgium was under a heat wave while I was visiting with temperatures in the high 80s. My air conditioner was blowing warm air and I asked three different times to have it fixed to no avail. I ended up sleeping in a very hot room with the windows opened and had to listen to very loud crowds which apparently congregate all night on the street below, so know that the “historic views”come at a price with loud noise. I live in Chicago so I am used to noise at night, but constant loud conversation and laughing one level below is very bothersome. The breakfast is being served in the executive lounge, so for Marriott elites just be forewarned that the breakfast is very crowded with all hotel guests being served in the lounge, however the quality of the breakfast was nice with very friendly staff. This hotel will be nice when they finish it — just be forewarned about the street noise and staff who will not fix the air conditioning, creating a very undesirable stay from a Marriott Platinum Elite guest.

Can't fault cleanliness and location but apart from the entrance hall the hotel is tired and needs upgrading. I have been to the hotel many times before and recommended it to friends but this time it was very disappointing and I wont go there again. They seem to have *****ped all facilites and service to the minimum and definitely don't seem to care about the customer experience. On arrival the staff at reception were exceptionally slow and unwelcoming with long queues to check in. The staff were neither helpful nor friendly and at times abrupt and rude. They were uninterested in answering any queries and failed to rectify faults throughout our stay. Having booked 5 rooms there were errors and mistakes with rooms offered against had been booked. I had booked similar rooms at the same time and same rate but the quality and size of the rooms we were given was vastly different. They argued that some of the rooms did not have breakfast included despite having booked for all 5 and had confirmation of booking. They failed to explain we needed tickets for breakfast and failed to give them to us at check in. The rooms were clean but needed updating and redecorating. There were no mini bars or tea/coffee making facilities in the room - but the cabinets had been left taking up space but empty and empty with out shelves so had not been repurposed , taking up space in very small rooms. I had about 4 inches clearance between this cabinet and the bed, making moving around the room awkward. The toiletries provided were sub-standard, a small sachet to cover both body and hair wash which was insufficient for either. The towels were ragged at the edges and needed replacing, further evidence that the hotel has cut back on facilites and quality. Catering was sub standard. There was no way to get a cup of tea or coffee in the morning without going to the breakfast room - you could not get tea or coffee in the room before going down to breakfast - and if you only wanted a cup of tea or coffee in the morning you had to pay £12 for the breakfast to access tea and coffee. There was no drinking water available in the room. The breakfast was poor quality with a limited range and the cooked food was limited and cold. What a shame that this ideally located hotel has gone downhill - I would not recommend it to anyone until they get their act together and employ customer friendly, helpful and competent reception staff.

Located on the Grand Sablon with views of Notre-Dame de la Chapelle, this NH location is incomparable and in particular at night when this chapel is illuminated from inside - outstanding. The area is filled with lovely chocolate shops, art galleries and some good restaurants. Major sights (Petit Sablon, Musees Royaux des Beaux-Arts,) just around the corner, and the Gland Place in easy walking distance. The rooms are large, roomy, very clean and most importantly - very quiet. There is a very typical NH selection at breakfast - wide variety of choices and service is fast and efficient. Service throughout was excellent, attentive and efficient.

Very a fantastic hotel in the centre of Brussels. It is near to many attractions and also near to the metro. Just take a day pass and roam around the city with peace of mind. Very good breakfast, though not a wide variety, but it's good enough. There were few disappointments. Firstly, The rooms were small but I think it is because of the small properties in any central part of any European city with a rich history. Secondly, at the reception, they told us the breakfast is from 6:30 to 11 AM but never mentioned it is only on weekends. On a fine Monday, we got up at 10 and went to breakfast at 10:30 AM but nothing was available. I was really horrified and I wanted not to come back. But as I raised concerns, one lady officer at the reception - INES handled it very well and pulled the strings. Mr. Abel, the chef come to us, talked to us, and having understood the concern, he baked us fresh croissants and pastries! Man, he is an amazing chef. Sir Abel got them fresh and was mind-blogging. This wiped out all my frustration and made me think I should come back again!

Good room, good atmosphere, good service, the breakfast was good and the lunch as well was good. I had a good room with nice cleaning staff, a first time experience in a hotel, and I really liked it. A coming back for sure. No such major issues found. Just minor one, if we could only have a mat on the floor in the bathroom, that would be nice else I used the foot towel for it. I was satisfied and I recommend the hotel for friend, couple or single person.

Great location for seeing historical locations, being near great eateries, and experiencing local events. Service was timely and professional. Food was fresh and tasteful

By the renovation of the hotel, the rooms are beautiful and cozy. The cleanliness is given and the beds are comfortable. A fan stands on the room, this cools the room comfortable down. The choice of breakfast is great. However, there is a major problem, the situation. Absolutely bad. Even if it's only five minutes to the center, we have decided to drive with Uber. Because people in the neighborhood are very aggressive and would not hesitate to steal or threaten someone.

I can't say enough about great stays at Moxy. When I go to Europe, I generally try to find a reasonably priced, independent boutique hotel in the city center with high ratings. But on several recent occasions, I found myself in hotels that were clean, well-appointed and convenient to everything, but which had scratchy sheets or hot foam pillows. So for Brussels I reunited myself with Moxy. It was more than a half a mile walk from the central train station, but that wasn't a deterrent. The lobby was as comfortable and eye-catching as every other Moxy I've stayed in. The breakfast offering was amazing with a massive choice of hot food, pastries, nuts/granola, juices, sliced meat and cheeses and, of course, coffee, espresso and cappuccino. The bed completely relaxed my body after a sleepless redeye flight. And the spacious Villeroy & Boch shower further reinvigorated my stiff bones. Moxy hotels are great. Stay in one if you haven't already.

The room size was OK. I was in a Deluxe room on the 2nd floor with balcony and view to the inner courtyard. I had specifically asked for a quiet room on a higher floor (arrival was on a Friday, stayed until Sunday). During both nights there were festivities going on in the hotel (first a bachelor party and the next night the wedding). The noise (music, etc.) in the evening and during the night was unacceptable for such a high standard hotel. Even when the windows were closed, the noise was clearly audible. Around midnight I went to the reception to complain - both nights. I was told that this event would go on until at least 3 a.m. I was offered to move to another room - but I did not accept that, since I expected to be disturbed by the noise in most rooms. I was told that at my check-out a manager would be available to take in person my complaint - which, of course did not happen. On Saturday after lunch I wanted to have coffee/cake with a friend in the hotel restaurant/terrace. It took the waiter almost 20 minutes to come and take our order. When arriving at our table, he just told us that there is a QR code which we need to scan in to see the menu. We did not place an order and left - very disappointing experience! Another issue was that I was travelling alone and was put in a room with connecting doors, which I believe is not suitable for solo travellers, esp. for females. I informed the hotel about all the above and received only very poor replies. The noise situation has to be improved - if a hotel does not have suitable rooms for parties, then don't rent them out when you have paying guests who at least want to sleep at midnight.

What a great value. This hotel has everything you would expect from a much more expensive hotel. The rooms were very nice. The staff was perfect. The breakfast was awesome. The location is a good/bad situation. It is very close to the midi station. It is an easy walk everyday to catch the train to go explore. However, because it’s close to the station you get some of the downside. The area is dirty. We never felt unsafe walking around though.