Hotels Near Musee du Jouet in Brussels

Me and my Girlfriend visited here for 4 nights for a spontaneous trip away. We really liked the design and layout of our room, small but cozy. Sadly the bed wasn’t too comfortable it was quite hard but we managed to get decent sleeps in. Also when we arrived we weren’t given any towels and when we WhatsApp’ed the reception they said it would be €16? We were confused but said we would speak to them when we got back in the evening. We think it must of been a communication problem because when we got back it was a man at reception and he quickly apologised and gave us towels. The Hotel is only small not offering a lot in the reception area but if you aren’t staying long I’d say it’s an ideal one as the location gives you a lot around it. Pretty close to the centre with a shop a few doors down. If you’re a light sleeper I maybe wouldn’t recommend here as it’s on a busy road and close to a hospital, so traffic was pretty constant throughout the night. Luckily I could sleep through a hurricane so it want an issue! Overall the staff were lovely and we really enjoyed ourselves expect like I said…a few inconveniences we could overlook.

The hotel room is nice, but the exterior environment and the hotel lobby are a bit unsatisfactory. First, there are always a lot of black people in the lobby (not racial discrimination), they look a bit unfriendly. They are also a bit noisy. Second, there are a lot of homeless people in the botanical garden downstairs of the hotel. There are more homeless people when you walk across the street. They often yell at strangers and I don’t know what they are saying. Third, the neighborhood not far from the hotel should be the Infala area, which is dirty and messy. Although the hotel is not far from the scenic spot, it is not close, but you have to pass by a lot of homeless people, which I really don’t like.

My partner and I have just come back after a new year break in Brussels. After reading the reviews we were a bit sceptical about the hotel but we had a really pleasant stay. The hotel is fine for what we needed it for-mainly to sleep after a long day exploring Brussels. The rooms were basic-yes, but clean and comfortable. The location is great, around a 15minute walk into the main square and a 5 minute walk to the nearest train station which we used to access the atomium. We didn't find the area to be uncomfortable, even when walking home on New Year's Eve at 1am. We booked as part of a Eurostar package and for the price we paid we were very happy. You get what you pay for! Can't comment on the breakfast as we didn't book as part of our package-there are lots of places in the centre to eat.

Very good experience for a very good price and the hotel was a 10/10 without any problems

My husband and I stayed here while touring around several different countries. This was one of our favorite hotels we stayed at. The location is great, within walking distance of a lot of shops and dining downtown. We walked to see the guild houses and the Mont Des Arts. The room was clean and the staff was friendly. There is a paid parking garage nearby we were able to park at. The only thing I do want to mention is the rooms are very small, at least the standard room we had was. We were on our trip for nearly three weeks so we had fairly large luggages that we had trouble fitting into the room / around the bed. Other than that though, everything was great.

The hotel Siru is particularly good for those who are required to be in the offices around the North Station or who wish to explore Brussels. The access door is defect and therefore you need to enter the hotel next door. The people at the reception are friendly and helpful. The room is OK, small and just, but also with a proper bed, desk, stop contacts and USB gates for example to load a phone, large box. The darkness cord is just too small, which makes you not able to dark the room. The door has dirty lining traces and a evacuation plan is missing. The room has coffee and water. The bathroom with toilet, lavabo and shower is also small. There are towels, soaps, etc. However, the shower is hardly going through and is packed with smooth tiles with polluted fittings (i.e. fungi), and the toilet is hardly swallowing through. Unfortunately, there is a lot of noise at night: street noise from the square, but also a lot of disturbing sounds from the top bathrooms and showers. I suspect that there are also a lot of people who have to stay at the airport because from 4.30 you hear people leave the room and the corridor.... Often with stinging doors. The breakfast is OK: good coffee (but only one machine...) and fruit juice, enough choice of bread and coating, cheese, sauces, cheese, charcuterie and even fruitsla. The hotel is not clean enough, so you often have to sit on a table where the stitches, dirty cups and the cover of old guests were left. I cannot recommend this hotel. The number of negative points is too high. And so, the price and quality of the offers are not in balance, and I will not come back here.

Can't fault cleanliness and location but apart from the entrance hall the hotel is tired and needs upgrading. I have been to the hotel many times before and recommended it to friends but this time it was very disappointing and I wont go there again. They seem to have stripped all facilites and service to the minimum and definitely don't seem to care about the customer experience. On arrival the staff at reception were exceptionally slow and unwelcoming with long queues to check in. The staff were neither helpful nor friendly and at times abrupt and rude. They were uninterested in answering any queries and failed to rectify faults throughout our stay. Having booked 5 rooms there were errors and mistakes with rooms offered against had been booked. I had booked similar rooms at the same time and same rate but the quality and size of the rooms we were given was vastly different. They argued that some of the rooms did not have breakfast included despite having booked for all 5 and had confirmation of booking. They failed to explain we needed tickets for breakfast and failed to give them to us at check in. The rooms were clean but needed updating and redecorating. There were no mini bars or tea/coffee making facilities in the room - but the cabinets had been left taking up space but empty and empty with out shelves so had not been repurposed , taking up space in very small rooms. I had about 4 inches clearance between this cabinet and the bed, making moving around the room awkward. The toiletries provided were sub-standard, a small sachet to cover both body and hair wash which was insufficient for either. The towels were ragged at the edges and needed replacing, further evidence that the hotel has cut back on facilites and quality. Catering was sub standard. There was no way to get a cup of tea or coffee in the morning without going to the breakfast room - you could not get tea or coffee in the room before going down to breakfast - and if you only wanted a cup of tea or coffee in the morning you had to pay £12 for the breakfast to access tea and coffee. There was no drinking water available in the room. The breakfast was poor quality with a limited range and the cooked food was limited and cold. What a shame that this ideally located hotel has gone downhill - I would not recommend it to anyone until they get their act together and employ customer friendly, helpful and competent reception staff.

In my experience hotels such as the Holiday Inn Airport Brussels are few and far between. They were prompt, efficient, had answers to all our questions, and catered to our whims. The lobby/main floor caters to the comforts of their guests with a lounge area, bar area, restaurant area, and an outdoor area. The breakfast and dinner was superb (I had the salmon for dinner). Perhaps an improvement could be made to the three slight level differences in the room as it would be safer for those who are a bit wobbly on their feet.

First time I've stayed in a Penta Hotel. Excellent & helpful communication with hotel prior to my stay. Like others I found checking in at the bar very strange and I found the guy at the bar doing this very curt (it was around 11 at night so maybe he had a hard day!). Decor on ground floor very modern, moody and dark - great they had a complimentary water cooler available. Rooms are very small but for one night it was fine - again modern decor and clean. My room could have done with a bit of maintenance however - curtain loose and paint(?) stain on carpet. The strangest thing about the room was how close the hairdryer was to the sink - couldn't really help splashing it when getting washed! Surely this can't be compliant with current safety regulations (see pic). All in all had a great sleep and would use Pentahotels again based on this short 1-night stay.

The location is very close to the airport. There is a hotel shuttle bus on the right hand side of Platform B on the 0th floor of the airport. It runs every half an hour and takes 10 minutes by car to the hotel. The hotel breakfast and dinner steak were great.