Hotels Near Brightwood College in Brownsville in Brownsville

The room is very good, the service is not bad, but the price is much more expensive than before the epidemic

Great place to stay... was there for one night and was amazed how well I was treated.. I stayed at a 4 star in San Antonio the night before and was not welcomed like I was here at the Staybridge!!! Was offered coffee and snacks before I went to room... btw room was very comfortable.. breakfast buffet had a variety of hot and cold selections... if anyone asked for a certain food ... it would be available for all within 10 minutes... I highly recommend this hotel.. I am an elderly single woman and I felt very safe here... so that’s a big plus for me... feeling safe...

The room was clean, the facilities were complete, the breakfast was rich, especially the front desk service was great, patient and professional, timely and efficient! The swimming pool is great!

This is pretty new hotel. Built in 2018 or 2019. I stayed there on the very first week they opened. It’s still and great conditions. Staffing is nice. Rooms are quite big and very good shower. Breakfast is not top but good enough. They don’t have restaurant and the bar is pretty small

Facilities: relatively old Hygiene: OK Service: Not bad

My family and I have stayed here for 10+ years and we always come back. We went in 2020 and now again August 2022 - they recently made some upgrades to the bathrooms and floors (idk if it’s in all the rooms). It’s always clean, but I did take off one star because I believe that they didn’t change the sheets in the pull out couch. It is also in a good location, and at times my sister and I would walk across the street to the gas station for snacks. And the complementary breakfast is also pretty good and different (tortillas, eggs, beans, etc.). Overall, I highly recommend. It’s a clean hotel and although the prices have increased somewhat significantly lately, I will try to stay here again and again.

We stayed here one night. The manager gave us a free upgrade to a suite with a jacuzzi! The room was big. I was able to park right in front of my room. The manager said he was going to spoil us, and let us check out at 2 pm for free. The breakfast is really good, but green tea would be nice. This hotel highly recommended. You can’t go wrong, well maybe.

You MUST read this before you choose to stay. Down below, you will find the owner REAL response to me. The lady (young Indian woman) at the front desk was extremely rude to me from the moment I checked in. She snatched my ID from my hand, shoved my receipt at me, and was generally cold and rude. We paid $105, or something close to that, for out stay. We were promised basic amenities that we did not receive. Upon arriving, we found the door handle was physically broken. It took us several minutes of messing with the handle before we got access. When we entered, I realized we had a smoking room. I have a sensitivity to smoke, so I called the office and asked for another room. The rude lady just told me there were no other rooms available. I checked online and it showed there were still other rooms available. I checked my reservation and it did say smoking so I must have messed up. It was my fault. So I accepted the room. I spent my time and slept in the room with a face mask. About 20 minutes in we discovered that the refrigerator didn’t work. We checked power at the wall, the knobs, all was good. Refrigerator was just not working. I called the office, the lady said that maintenance was not available and that, once again, there was no other rooms to move to. No solution offered. I called again to report that the floors were sticky. We were told that it was normal because of the humidity. We then called back to the office to let them know the towels in the restroom were damp and that the AC was turning off (all lights would turn off for 2 or 3 seconds) before turning back on. It was as if it was shorting out. This was happening every half hour or so. She informed me that someone would bring me towels and that maintenance is not there. She again offered me no solutions. We ended up sleeping in about 80-85 degree temperatures. We waited an hour, no towels. Luckily my wife had a beach towel and we chose to just share it. Upon turning on the shower, the handle tell off, exposing either mold behind the knob. We informed the front office every time we found a new issue, and every time we were given no solutions. To recap Broken door handle Broken refrigerator Sticky floors Wet towels Tv didn’t work Shower handle broke AC not working The next morning I asked for a manager and was told she just left. It was 10am, I asked for some sort of compensation for my issues. I was told they don’t offer refunds or compensation. Absolute worst stay I’ve ever had. Edit: owners REAL RESPONSE. When I submitted my review, I also reviewed the hotel on Priceline and emailed their corporate. The owner wanted me to call him to “work it out” when I spoke with Mr. Patel the 1st time, he hasn’t found out about the Priceline review or the email to corporate yet. He systematically went through each of my concerns and said I must be lying. He also informed me that the other people working there that was rude was his family. I don’t know why the young woman was but the older woman wa