The Historic Brookdale Lodge, Santa Cruz Mountains

First time visiting Traveling with family for one night. Enjoyed its location and scenery. The bar and music were great! The staff were friendly!

Wanted to love this historic gem Everyone we encountered during our stay was friendly, but they’re extremely understaffed. Never anymore than one person working the lobby at any given time, so anytime they needed to step out to assist anyone, or take a break, the lobby would be locked and closed…with no one to answer the front desk phone should you need any help. We checked the hotel’s main website before booking and it mentioned “some” amenities may be seasonal, but it failed to inform that all bars and restaurants on property would be completely closed. They advertise a market on site and said it would be open every morning at 10 am upon check-in, which we thought we could make work for our breakfast each morning. However, every morning of our 3 night stay, the market was never open by 10. One day, not until after 11am. Needless to say, that never worked as an option for us for breakfast. When I checked at the front desk each morning about when the market would be open, I was met with, “they should’ve been open at 10am”. We then found out that they rent out that space to a third party who seems to make up their own hours. I understand this is an old property that has been undergoing renovations, but the outlet placements in the room are ridiculous and some don’t work. The microwave in the room was almost unusable due to that. Bring extension cords. Beds were clean and comfortable. Bathroom was another story, clearly never cleaned before us. Hair in shower and visible dirt all over the floor. Just meh. :/

We seen online and from reviews about it being ******* and different things and everything was closed off and couldnt see anything. Made the entire stay different than expected.