The Inn at Bromyard

Lovely breakfast and staff, lots of dust in the bedroom when I moved the kettle and bowls, and hairs in the shower too. Also a lot of clutter on the stairways. A nice comfy bed and pleasant staff for breakfast service though

A lot of clutter around the place, breakfast was lovely and the bed was comfortable and clean

Website out of date. No staff present when we arrived. We went away, phoned, came back and staff member wasn't welcoming - didn't smile or give her name without being asked. Not enough room to walk easily around the bed. Broken shower/toilet light fitting over the mirror. Cracked tea cup. Shower grouting mouldy/water damage to plaster by the shower. Only one bedside table and a chair the other side. Rusty convector heater. Rusty radiator next to the toilet. Toilet not clean. Taps not clean. Stained paint behind the whb as no splashback. Bed frame creaky turning over, sitting down, getting up. ?Dried phlegm on the wall beside the bed. Old cheap hard lumpy pillows. No bedside lights. Dent in wall plaster behind the door. Metal window frames peeling paint/dirty/cobwebs, cracked glass. Walls very thin, a gap where you can see through into the room from the area outside. Emergency exits ?not adequately signposted/obstructed by chairs, ironing board, fans. Fire extinguisher amongst items on the landing/corridor - next service date 01:07:2024. A pile of paint tins, furniture, shoes, ?medication in a bag etc on another level of stairs/landing The woman who cooked our tasty breakfast was the only friendly person we met there. The bed linen was good quality cotton. The bed mattress was comfortable. There was plenty of toilet paper.

Whilst not expensive, the hotel was very basic. The worst problem for us was the fact that the Breakfast staff weren't expecting us. The person who registered us got us to fill out a breakfast form, but didn't pass it on to the kitchen staff. As a result, the poor woman on breakfast duty was totally panicked and things didn't go to plan. For example, we were offered no cereal or fruit juice, and none were available for self-service, despite the reception woman having told us this would be the case.

Very characterful inn. This is a very ancient timber beamed pub and inn in an historic old town. There’s car parking at rear, and a buzzy atmosphere. Friendly local darts players filled the pub but there was a quiet peaceful area with parasols and trestle tables outside if you wanted a quiet drink. Delicious Guinness pulled by an expert.

We walked out of this 'hotel' immediately after registration when we saw the room. It was a shabby pub not a bistro. The room was nothing like the advertised photographs on ******* website. According to the owner the website photos are 5 years old. There was junk stacked up one of the staircases. We booked a double room and were given a family room which didn't even have bedside lights. We were so disgusted we handed back the room keys and left to return home.