New Park Manor Hotel - A Luxury Family Hotel

Beautiful hotel in beautiful surroundings. 5 minute drive from Brockenhurst high street. Close to Lyndhurst. Very friendly staff. Great breakfast. Love everything about the New Park Manor

This place is certainly below the standard it portrays online. We stayed for 3 nights @ £500 per night in a Superior room. The room was tiny, 24 sq meters including bathroom, the TV on the wall took up a third of the wall ! Room sizes not advertised on-line ( not on the mobile site I used ). Perhaps a bigger room would have been better, but not for £700 a night. Simply not worth it. Food was mostly good. Fairly simple evening menu. Breakfasts could be better and seemed rather average. The main dining room is not that pleasant and needs a good clean. The waiting-on staff excellent and attentive, apart from the General Manager who seemed to be most unwell on our visit. Coughing and sweating profusely and STILL insisting on waiting-on tables. Simply terrible ! I had to ask one of the staff for them to serve my food and not him. He was pleasant enough, but just needs to let his team get on with it, especially if he thinks coughing everywhere with peoples food is OK. Tip, it is NOT. Food left on tables in communal areas for hours with staff just walking past. Place needs a massive clean and some areas need updating / attention if they wish to charge the rates they advertise. The hotel is landlocked and surrounded by fenced roads. It’s not a particularly attractive situation nor close to the woods. In fact a band of touring caravans surround it. The entrance drive was scruffy with a discarded toilet greeting you for 2 days. First impressions count ! The Spa was excellent and on a different level. Clean, professional environment well organised. The hotel is geared towards a family experience & my 4 year old liked the aerial runway. Adults might struggle with the overall standard of the offering. I did speak to the manager and he seemed to understand my point of view.

I’ve just returned from a 2 night stay for my boyfriend’s birthday and we already miss this place so much!! The facilities are amazing from the room, the spa and to the outdoor areas. The staff were beyond helpful, friendly and always so attentive and willing to help with whatever request! They added some special, personalised touches to our room to celebrate the occasion which is just a testament to their commitment in making your stay wonderful. The perfect place if you want to wind down and relax. Will definitely be visiting again!

We stayed at New Park Manor in March and were really impressed by how well the hotel caters to families with young children. This was one of our first trips away with our infant daughter and we actually managed to enjoy some time as a couple thanks to their creche and baby listening service. The setting in the New Forest is really peaceful. Our room was spacious, and we were provided with everything we needed for our daughter. The spa is a real highlight and we took turns relaxing in the adult-only area throughout our stay. The restaurant had a great children’s menu, and staff were so kind and understanding. We loved the mix of historic charm and modern comfort. Ideal for a restful and indulgent family break.

Absolutely perfect. Excellent service! Excellent food! The decor is lovely and the spa is so relaxing! One of the nicest hotels we've stayed at all round in a very long time! Best roast dinner EVER!! Loads of options for breakfast not only continental but a fresh hot meal choice too. The staff can't do enough for you here

Visited with our 2 young children and grandparents at the beginning of January. I’m not going to go in to great detail but all I can say is that our visit was fantastic from the moment we arrived until the morning we left. Top marks for the cleanliness, friendliness of every single member of the staff, quality of the facilities and just the general feeling in the place. The quality of the food and drinks was also excellent quality and the Spa very relaxing (even with a 5 & 3 year old) Many thanks for a very memorable trip