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5 star

The Darling at the Star Gold Coast
4.5/520 Reviews

The Darling at the Star Gold Coast

Broadbeach|0.46km from Gold Coast Convention and Exhibition Centre
We phoned prior to find out parking options. They said no valet. We arrive and sure enough, there’s complimentary valet parking for guests. This was a pleasant surprise. The lady at reception was not especially helpful. We requested an early check-in during booking process. We arrived around 2 hours prior to normal check-in and were told our room wasn’t recently. We paid extra for breakfast, $100 meal credit and late check-out. The receptionist twice mentioned a $50 credit - not sure why? Our lunch meal at restaurant Nineteen was excellent. Fresh oyster journey, moreton bat bugs and dessert. An extensive wine list including by the glass. The infinity pool on level 19 looks amazing. Given more time, we would have used it for sure. We booked the stellar room. The room itself was spacious and luxurious. King bed. Separate living/dining room. Both with large TVs. Bath tub. Monsoon shower. Bath robes and slippers. Smart lighting and curtains. Large balcony with 180 degree view, albeit ocean view mostly obstructed by other buildings. Mid afternoon, we received a random knock on the door. It was the turn down service. We didn’t oblige. Reception had failed to mention this. We ordered room service for dinner. Uninspired menu. Burger and fries took around 45 mins. It was warm at best. And very over priced. There was some loud-ish dance music being played in the shared corridor, over the in-house audio speaker system. Poor choice. We could hear it while watching TV in bed. Fortunately, the next sound track improved around 2300h. Breakfast was pre-paid. We were handed a memu and told we could order what we wanted. Juice, tea or coffee and a main. We ordered crab omelette and some sides. We were unexpectedly charged extra for the sides. It wasn’t explained to us. Thankfully, check-out was simpler and smoother than check-in. Concierge and valet were on point. Overall, we enjoyed our stay, but for the price tag, don’t think it represents fair value - we’ll unlikely return.

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Breakfast

Dorsett Gold Coast
4.5/5120 Reviews

Dorsett Gold Coast

Broadbeach|0.51km from Gold Coast Convention and Exhibition Centre
After booking a room for 1 night initially, we made a booking for an additional night both via Expedia. The recent reviews on here had me worried as they were much more positive when I made and paid for the booking. Parking - currently free but the hotel provide no detailed instructions on booking etc so I can see why people get frustrated. Thankfully a review on here gave us some tips to make our arrival smooth. I would recommend parking in tower 1 on levels 3, 3M or 4. These floors provide direct lift access to the hotel. Look for gold lifts - these indicate your attached to the hotel. Check in - the girl checking us on (Sara I think) was nice but the hotels booking system didn’t link that there were 2 separate bookings for the same person. The hotel didn’t offer us the lower standard room for the 2 nights so that we didn’t have to move. We opted to pay an additional $60 to stay in the better room for the 2 nights. Pool - is as nice as the photos although some of the cabana cushions are filthy. It is mildly heated and there were no towels, only the ones provided in your room. After house keeping we had 2 taken and only 1 replaced which made it hard to use the pool again. Food - we used Uber eats one night and ate at Harvest Buffet in the ****** on the other. The Harvest Buffet was good. We didn’t eat breakfasts at the hotel. Room - the lounge needs to go, there is no room for it and an additional luggage rack would be more practical as storage is lacking. The room would benefit from a spare pillow and blanket like nearly every other hotel we have stayed in. There are no robes or slippers provided. Gym - the gym was ok however the cable machine was broken, there were no kettlebells or spin bike. Access is via the ****** and in to another lift. Check out - we didn’t bother returning to reception, at 8am we were woken by a drill in the adjoining room/wall to us. Very unpleasant when you have an 11am check out. If we were told about the short maintenance work we wouldn’t have minded but we expect more of a hotel that is part of the Star. Would we stay again? No, it’s not the level we have come to expect as guests of the Star in Sydney.

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Top rated hotels in Broadbeach

Searching for hotels near Gold Coast Convention and Exhibition Centre? Compare room rates and reviews to find your ideal stay.
The Darling at the Star Gold Coast
4.5/520 Reviews
We phoned prior to find out parking options. They said no valet. We arrive and sure enough, there’s complimentary valet parking for guests. This was a pleasant surprise. The lady at reception was not especially helpful. We requested an early check-in during booking process. We arrived around 2 hours prior to normal check-in and were told our room wasn’t recently. We paid extra for breakfast, $100 meal credit and late check-out. The receptionist twice mentioned a $50 credit - not sure why? Our lunch meal at restaurant Nineteen was excellent. Fresh oyster journey, moreton bat bugs and dessert. An extensive wine list including by the glass. The infinity pool on level 19 looks amazing. Given more time, we would have used it for sure. We booked the stellar room. The room itself was spacious and luxurious. King bed. Separate living/dining room. Both with large TVs. Bath tub. Monsoon shower. Bath robes and slippers. Smart lighting and curtains. Large balcony with 180 degree view, albeit ocean view mostly obstructed by other buildings. Mid afternoon, we received a random knock on the door. It was the turn down service. We didn’t oblige. Reception had failed to mention this. We ordered room service for dinner. Uninspired menu. Burger and fries took around 45 mins. It was warm at best. And very over priced. There was some loud-ish dance music being played in the shared corridor, over the in-house audio speaker system. Poor choice. We could hear it while watching TV in bed. Fortunately, the next sound track improved around 2300h. Breakfast was pre-paid. We were handed a memu and told we could order what we wanted. Juice, tea or coffee and a main. We ordered crab omelette and some sides. We were unexpectedly charged extra for the sides. It wasn’t explained to us. Thankfully, check-out was simpler and smoother than check-in. Concierge and valet were on point. Overall, we enjoyed our stay, but for the price tag, don’t think it represents fair value - we’ll unlikely return.
The Wave Resort Gold Coast
4.3/561 Reviews
Although it is a bit far from Surfers Paradise, Broadbeach Mart and cafes and food and beverage stores are convenient. There's a yogurt ice cream place on the first floor, which isn't bad, and there's a Starbucks. There is a playground about 200 meters away that is great for children. Since there were no curtains, I had to wake up at 6 o'clock... There is a construction site right next to it, so it is noisy. It's noisy at night because there are clubs nearby. It wasn't bad for a few days. The swimming pool was also great for kids to play in.
ULTIQA Beach Haven on Broadbeach
4.1/5100 Reviews
I wanted to use it even if I go next time. Hotel facilities are substantial. The customer service attitude is very satisfactory. There were some good shops in the vicinity.
The Star Grand at The Star Gold Coast
4.5/567 Reviews
I wanted to provide some feedback regarding my recent stay and the experience I had with your trip service desk. Overall, I had a positive experience, although there were a few minor hiccups along the way. However, I must commend your team for their prompt and efficient resolution of these issues. The trip service desk demonstrated world-class customer service. The representatives patiently and politely listened to my frustrations and concerns, and they were dedicated to finding a satisfactory resolution that would benefit both the hotel and myself. I truly appreciate their efforts in going above and beyond to ensure my satisfaction. This level of service was truly brilliant, and I am more than happy to recommend Trip.com to anyone looking to book their next holiday, whether it be a hotel or a flight. I have experienced firsthand how Trip.com takes excellent care of their customers and their bookings. The dedication and commitment to customer satisfaction are truly commendable. Thank you once again for your outstanding service. I look forward to booking my future holidays with Trip.com and enjoying the same level of care and support.
Aruba Beach Resort
3.8/540 Reviews
We came up from Coffs Harbour to the Gold Coast for my 70th birthday and to watch Essendon AFL at Carrara . Selena and Ken our hosts were very friendly and professional in making sure our stay was comfortable. Highly recommended in all
Synergy Broadbeach - Official
4.1/5102 Reviews
Amazing. I booked for an ocean view room and when we got there the staff had put us in a room without the view it was easily fixed and in the right room within 10 minutes. The view is amazing. Pool and spa was great. Rooms very clean and well equipped. The staff were fantastic and very helpful.

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