Hotels near Konvent milosrdných bratří s kostelem sv. Leopolda in Brno

We had booked a room for three adult people. When we got there, there was only one prepared bed with only one duvet! We talked to a woman in the reception, and it is by far the worst hotel service we have ever experienced! At this point it was almost midnight and the response we got was that she did not know where the bedding and sheets were kept. She had us follow her and after a while she found only one duvet and one sheet for this duvet. She handed it to us like so, not prepared, and when asked she said to us: “Does it look like I do that type of work here?”. After this we went back to the reception as this was completely unacceptable treatment from a receptionist at a well known hotel chain. She was not solution oriented AT ALL. She told us there were not any other available rooms. She never apologized. She would not give her full name , and said that she was quitting her job here. She told us she hade never been in this type of situation before. She told us she had no one to ask for help and that the people who work here during the day, and who would know where the bedding we needed were, were not here at this time of the day. She told us she was not hiding the bedding from us, that she sincerely did not know where it was. We did not get the room prepared as we had booked it. She even asked us what WE (!!) thought she should do. She said that the only option she saw was to give us back our money and that we could leave the hotel, at 00:30 at night (!!!!). Outrageous!!! We were all so dumbfounded and shocked by this completely unacceptable way of treating your clients that we absolutely considered to pack up and leave. After some time of talking and being dumbfounded by this TERRIBLE service she suddenly said the she could separate us and give us one more room. We accepted this and that was it. We are going to take action after this and call the director of the hotel and tell him about this experience. This is the absolute worst service experience we have ever experienced. COMPLETELY UNACCEPTABLE! And SHOCKING as this is a known hotel chain with great reviews! I am still lost for words, as I also was after talking to that terrible employee with no service skills to say the least.

Hotel is located at very good place. The staff was realy nice (especially waitress). Moreover the breakfast amazed us. There were no facilities mentioned in ad such us bathrobe or house slippers - take it by yourself. We were disappointed with our window wiev:(

The hotel's location is about a seven or eight-minute walk from Liberty Square, which is great for shopping. There is a large road uphill that is difficult to walk to from the train station to the hotel. The sidewalk is paved with small squares and stones, which does not facilitate the towing of luggage. There are many restaurants to choose from from different flavors. This hotel should be of relatively high quality in the area.

Nice location with a nearby tram that gets you to the old town in 10 min. Špilberk castle can be seen from the balcony. Free parking on the street. Good dinner menu on Christmas at the restaurant.

We were a few days here in Brno and here at Hotel Grandezza with its great location. The room, with views of the marketplace and the wonderful buildings were just beautiful. All walks from here were wonderful whether the catacombs with the entrance to the market or the cathedral, as well as the museums. The staff is very polite and breakfast a dream. Our suite was very large and maintained. This hotel can only be recommended.

The hotel is located in a very quiet location well communicated from the city center. I personally expressed an unspoilt idea of the decoration of the famous battle under Slavkow. The next advantage is very delicious regional breakfasts with the panorama of Brna in the background. Thanks to the competent staff and the extremely nice and professional service, the guest can really feel at home. I recommend this hotel to any traveler across Morawa.

The Royal Ricc is centred right in the heart of Brno just off Zelny Trh (Vegetable Market). Both cathedral and castle are within easy walking distance as is the railway station. The reception area has a fine vaulted ceiling - setting the tone of the historic rooms above. I had a spacious front facing room - with painted ceiling overlooking the street and an outside bar opposie, I was worried about street noise late at night -but the sound proofing is very effective as I heard no outside noise. The bed was very comfortable and the en suite bathroom (with bath) was great. Breakfast is standard buffet fare - more than enough to set me up for the day. Disliked · more plugs in the room, and the lighting could be better if you wanted to ead for a long time (but why would you as the city is fanastic)

Very small hotel, although a short distance from the city center, but it is very convenient to drive, there are many parking spaces near the hotel, and there is no money for parking on Saturday and Sunday. The breakfast was good and the murals of the restaurant were beautiful!

First of all, an exceptional hotel in Brno near the center!! One of the most beautiful experiences, thank you very much! We were celebrating our birthday with a friend and the staff was so kind that they prepared a bottle of wine and rose leaves for us in our room. It was really wonderful and we thank you very much!!!! The breakfasts are absolutely amazing, there is so much choice that we didn't know what to choose first. The staff at the reception were very nice and friendly, they helped us in everything and gave us great tips on where to go to see all the beauties of Brno!

Modern hotel, quiet rooms, great breakfast, and VERY close to the downtown squares. What more can you ask for? Staff was helpful with any questions we had. If I had the opportunity to travel to Brno, again, we would definitely stay here! Thank you for a wonderful experience.